what is ISO9001?

It is an International standard for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies. For a manufacturer, some of the requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) would include : * a set of procedures that cover all key processes in the business; * monitoring manufacturing processes to ensure they are producing quality product; * keeping proper records; * checking outgoing product for defects, with appropriate corrective action where necessary; and * regularly reviewing individual processes and the quality system itself for effectiveness. pls see more details about this ISO 9001 on wikipedia : http://en.wikipedia.org/wiki/ISO_9001