AT&T and BellSouth Merger

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I was wondering what your feelings are about the AT&T and BellSouth merger? I felt like when they said it would bring better service to their customers that that is just for the birds. I feel that way even more now. The hospital that I work for lost their primary phone lines yesterday morning about 11:00 and at this time have still not gotten the service back yet. Every time I try to dial up on the box I get my work from to see if the dictation system is back up yet I get the following recording: "This line is busy. For a charge of $1.25 we will continue to try the number for you for the next 30 minutes." I think that is outrageous. Unfortunately I have to have the phone line for my work and for the computer modem to have access to get my work done. Otherwise I would say goodbye. My family and I use our cell phones for making calls. If I could use a cell phone to get my work done I would do that too, unfortunately I can't.