I'm so disgusted!

If it wasn't fixed hte first time you darn sure shouldn't have to pay for it to be fixed this time. They changed the spark plugs and oil and charged the battery. Did they even bother to check if it worked properly when they brought it back to you? Sometimes I think customer service has gone to pot!

That is so sad, but I fully understand where you are coming from. It seems that these days, people are not skilled and do not care about their jobs much. All they want is the money. Hope by now, it is worked out sugar. ++ rating for you again, as always love your posts and rate them all +.

Sometimes things happen that way and we have the right to get angry over such issues after all we paid a lot to them for the repair and it not appreciated when it breaks down after few days. Sometimes it happens to be our luck also but not always, anyway sorry to hear your situation anyway stay calm and speak out what you feel and lets hope you settle with that well. Good luck in the future.

I don't think I would call the same company to fix it again. Fist thing you should always do, whether it is a vehicle or a lawnmower, check the connections to the battery and the spark plugs. And anytime you have someone work on a vehicle or lawn mower, you should tell them that you need an estimate before they start working on your item. If they don't give you an estimate, how can you decide if you want the work done. We are talking about paying $50-100 to find out what is wrong with it, versus $300 for something you can easily do yourself. I would visit the manufactures website to see if they can give you more insight as to why you are having problems with your lawn mower. Also, you may want to find an authorized dealer to handle repair issues, unless you just got screwed over by them...

I hate when people are like that . Just makes you want to throw it away.