Do you feel responsible, guilty or nothing at all?

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Here's the scenario my friends. You are at work, most of you know what I do for a living, but if you don't, I am a 911 Dispatcher. For some of you that may need some explanation of what I do: I answer calls for emergency help. If you are hurt, injured, in trouble, whatever emergency arises, I answer your call and dispatch out the Police, Fire Department or Paramedics. So here we go, you are at work and you recieve a call from someone that wants to kill themselves. They only give you an address in an apartment building, but no apartment number. You are trying to get information from them so you can send them help. They tell you they have a gun and are going to shoot themselves and anyone else that tries to stop them. You are trying to get this person to stay on the phone while at the same time getting the Police Officers to the scene. This person abruptly tells you they don't want your help and hang up. You frantically look for a phone number to the building owner to find out what apartment this person is in. You are doing everything possible to get your officers to him. He calls back and tells you he has left his residence and is now somewhere else, but will still not give you an address where they are. You have no tracking system, so you have to try and rely on this suicidal/homicidal person to tell you. Once again they tell you goodbye and hang up. Luckily enough, they found this person, and took them to the local hospital for treatment. Afterwards I was shaking and feeling very sick to my stomach. I kept thinking, "what if this person had really killed themself or shot one of my officers?" "Did I do enough to try and stop them or get information from them, or should I have done more?" This was my first ever suicidal call like this. All the others, we were always able to get there right away. This time, I had a very bad feeling. I kept thinking if this person did kill themself, I would feel guilty for the rest of my life for not doing something more. I was talking with one of my officers this morning and he said I should not feel this way. He said I should just disconnect myself from it, and realize if someone really wants to harm themselves, there is nothing we can do. I just can't find it within myself to disconnect myself that way. Here's my question to you all: could you disconnect yourself? If you were in this situation and someone hurt themselves, would you feel like you had done all you could? Would you question yourself and your actions? Do you think that compassion and caring make a better emergency service worker or does detachment and the ability to let it go make a better emergency service worker? Please share your thoughts on this matter as I am very curious to see what you, my peers, think about this. Thanks!!