i can't access m e-gold!

@gellah (197)
Philippines
May 20, 2007 7:00am CST
why cant i access my e-gold. they sent a pin to my e-mail and i typed it but it didnt work. access denied. what should i do? in the recommendation, it says to clean the cookies.. how can i do that?? please help me!:(
4 people like this
4 responses
@buenavida (7918)
• Sweden
20 May 07
I hope you get this solved. You just go to the Tools - you find it above everything else in your browser - then press "clear private data" and you will open a box with a possibility to clear cookies. Egold can have some problems in their database, so you could try some time a little later.
@marciascott (25555)
• United States
20 May 07
Yes there is some problems with E-gold, but you should snan your computer amd delete cookies I do it every day.
1 person likes this
@gellah (197)
• Philippines
20 May 07
i deleted the cookies, but it didnt work :( i renewed my IP, is that the prob?
1 person likes this
@gellah (197)
• Philippines
20 May 07
thanks for that answer!:) it helped a lot! but if that's so, what can i do to access my e-gold?
1 person likes this
• Philippines
20 May 07
I believe, you have to access your e-gold from another TRUSTED computer. Your situation is very likely to be mine too. That's what I should do while my account is still on hold. Anyway, I check the site once in a while today, and the site says I should wait a day or two to be able to access my e-gold, and remove viruses from my PC. If you encounter probs with viral infections, I think it is the cause of our denied access. I suggest we have to wait for a while when things get clear. And if it still persists, I would suggest you to do this: 1. Post in MyLot as often as you could to earn money. 2. Use your computer to do so, because if you have paid subscription, then you'll save time and money. 3. Only use a TRUSTED computer when you need to transfer your funds to Pinoy Gold Exchange. That way, you'll be able to access your e-gold account (finally!) In my case, I would go to my resident internet shop outside our village. Then after using it for selling gold from e-gold to PGX, I would delete all cookies and clear the history to prevent any traces of my transactions there. ** If there is a Netopia establishment near you, I would recommend you to do transactions there since their computers are a lot safer than any other internet caf├ęs. Hope I had helped. If ever my advices above helped you, please do consider it for a best response. Thank you very much! And hope you could access your e-gold as soon as I could with mine! God Bless! Take care always! :)
1 person likes this
• China
21 May 07
you can log into a late time! don't worry about the e-gold!it 's safe!
@gellah (197)
• Philippines
21 May 07
how i wish i can log in in the future :(
• Philippines
24 May 07
Gellah! I had the same problem again. I really do think my IP address had to do something with it.. Hmm..