Do you know your local 911 policies?

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I thought 911 (emergency hotline) was the same all of the states, you dial 911 and you get help. But it turns out that it not only varies from state to state but from city to city as well. For instance in the city I live in (Huntsville, AL) 911 will only dispatch units to life threatening situations. I know this sounds like well hey that's how it should be but think about this, let's say to come home and find a loved one dead, it's not life threatening, they are already dead so they give you a different number to call at your local police office. And let's say you get robbed or you come out of a shopping center and your car has been stolen, it's not life threatening, they give you the number of a police officer who will take a report by phone. But nobody will come out to help you. This has come to my attention recently 3 ways. The first is that I've had to call 911 about neighborhood children who I find outside at 2 or 3 am shooting off bottle rocket fireworks on the apartment roofs and out by the cars or into the power lines. Right now we are at a level 4 drought and those are banned because you can't control them and they could start a fire. Plus these children range from 3 yrs old to 14 and the little one often gets burned. The mom doesn't care (she's expecting her 13th child) and every time I've been told it is not an emergency and only once has an officer come by and i was like an hour later, drove by, saw the children setting off fireworks and did nothing. Second is because our car was broken into, damaged at a shopping center and again we were told not to even file a report that nothing could be done, there wasn't enough damage. And last I saw on the news how this woman was at one of our state parks with her infant, taking him on a stroll through the nature trail. Well she got back to her car to find the windows broken, her car undriveable and her purse gone. She called 911 but because she was on the Huntsville side of the park and not the Madison side (city next door) of it, they told her they wouldn't help her, were rude to her and she had to call her husband who was at work an hour away to come help her out. If she had been on the Madison side they told her, then she could get help because Madison dispatches units to every 911 call but in Huntsville it is policy to not respond unless your life is in danger or it is life threatening. Despite the fact that the HPD (Huntsville Police Department) is bigger than the MPD. This is something to keep in mind when looking for a home, who wants to live in a city where 911 is going to ignore you if someone breaks in your house? I think when looking for a house to purchase, I am going to look at Madison and that means that Huntsville is going to lose out not only on the money and taxes of that sale but from shopping as well since I'd do my shopping closer to my home. What are the policies in your area?