Telemarketing . .
August 13, 2007 5:41pm CST
im a trainee right now in a call center and im still a trainee .. basically im a nursing student :) i just wanted to have a new experience on things and one advise was to join on a call center so i did. So anybody has any advice or points? websites maybe that could help me know about telemarketing?! im not quite sure about it and i need all the help i could need in order to know about this. Thank you so much for your help
1 person likes this
• United States
13 Aug 07
Boy, this sure brings back memories! I was in the exact same situation. I hated call center work and only lasted about three months. My career advisor told me that call center work looks excellent on your resume as a nurse. One thing I did was avoid telling the customer they were wrong. If I had a particularly heated customer, I forwarded them to the supervisors. They're the ones making enough money to deal with these things, not us. Nursing school is stressful enough, but if you enjoy dealing with people (I don't. Taking my boards next month, so I'll probably be a bad nurse :) you really won't have a problem. The people who call in DO want to trust you, if you can assure them that you'll do everything you possibly can to help, they'll be requesting you by name. Be prepared to do some counseling. Some callers just want to chat or vent about their problems. I once stayed on the phone for nearly two hours just talking to a caller. They were overjoyed after the conversation and thanked me profusely for listening. It serves you well in your nursing practice. ----------------------------------------------------------------------------------- Follow me on NoMoreCollegeDebt.blogspot.com as I try to make $8k in sixty days using only a computer, a lot of free time, and some determination.
• United States
14 Aug 07
As well as some people loving you...as a telemarketer...expect to hear a slam in your ear as the phone crashes back on the cradle. expect to hear people like my dad get nasty with you and make you feel like crap. And then, expect to find some nice people out there who know that most telemarketers are just college students trying to make a decent buck.
27 Aug 07
Hi there, I'm a businessman and I appreciate your wanting to have a new experience on things, so you entered a call center. I would like to ask you, what do you want in life? Answer that and then ask yourself, is what am I doing today bring me closer to my want or dream in life? If you have the dream and the desire to reach your dream, you can. If what you're doing today is just to experience things, you'll never reach where you want to be. Anyway, there are a lot of opportunities that we fail to see because we're not focused on what we really want in life! Sincerely, Abraham