Having login problem with GMail account?

@ckj6981 (195)
Singapore
October 20, 2007 12:03pm CST
This few day have you facing login problem with your GMail account? Since 17/10/2007 I received an email from GMail ask my to confirm my account details. After I reply the email, when I refesh my pages. I can't login to my GMail account anymore. When I login to my GMail account an error show as my username don't match with my password. Try to reset password but I never reply any reset password mail from GMail. Do you have same problem as me before? What do you do?
1 response
20 Oct 07
Did this confirmation email ask you for your password? This is just a guess, but it's possible it was a scam email used to seize control of the email account.
@ckj6981 (195)
• Singapore
21 Oct 07
Yes.. The email ask me for username, password, my secondary email... No wonder I reset my password, there is no email to my secondary email. Even the security question that I choose to reset my password is diffirent that I choose when I sign up GMail. What can I do now? I already report to GMail Helpdesk but no reply from them yet. Please advice.
21 Oct 07
Waiting on the staff at GMail is about all you can do now if you want access to your old email account again. It's clear someone used those details to gain access and then changed all the access options to lock you out. If your account was a free account then it may be worth considering setting up a new account and notifying all the places and people that have your old email to change to the new one. Bear in mind that if a provider of a service contacts you for whatever reason that they will never ask for your password, so any email that pretends to be from the provider and asks for your password is a clear fake.