8 Keys to Successful Interpersonal Communication
By dolce_vita78
@dolce_vita78 (8062)
Philippines
February 3, 2008 10:44pm CST
While going over some handouts that I have on file, I saw this list which I would like to share to all of you.
Here are eight concrete ways to improve how you get along with others:
1. Practice Self Disclosure
Telling someone else about your experiences,
feelings, and frustrations goes a long way toward
making that person feel at ease with you.
2. Show Mutual Respect
Just as you respect yourself, respect the
rights of others to think differently from you.
Trying to change someone is often not only futile
but also disrespectful, because it sends a message
that you're not satisfied with that person as he
or she really is.
3. Find a Common Frame of Reference
When you find yourself part of a group and
initially think you have little in common with the
other participants, try to find some common frame
of reference that wil make you feel more at ease
and that will allow you to engage the others in
conversation. Remember not to overdo it.
4. Listen Actively and Check the Meaning
Casually paying attention to what someone
says is only the first level of listening. Most
communication between two people in nonverbal.
5. Express your Feelings Appropriately
6. Empathize
Empathy is not sympathy; rather, it's taking
the time to sit with others and trying to
understand what happened and how it makes the
person feel.
7. Acknowledge the Legitimacy of Another's Feelings
Feelings are not always logical. Each of us
experience physiological cycles, mood swings,
varying reactions to similar situations and so
on. Though another person's mental and emotional
states may sometimes seem inexplicable, you must
acknowledge the legitimcay of those feelings.
8. Accept Conflict
Even in healthy relationships, conflict is
bound to occur. When it does, it often indicates
that one person sees a problem in the relationship
and wishes to resolve it. When conflict does
occur, the important thing is to manage it
constructively -- and to fight fair.
1 response
@kbourgerie (8780)
• United States
4 Feb 08
Thank you so much for sharing that with us. Certainly these are words to live by. We all ought to have a copy on our refrigerator.
@kbourgerie (8780)
• United States
30 May 08
I'm the only one to have answered, but thank you for the best response regardless.