How safe is your snail mail?

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A sad situation occurred recently with some mail my mother sent out to me. It never arrived from her home in Oakville, Ontario (part of the GTA) to my home in London, Ontario. For Valentine's Day, my mum bought a card for my sons and I, and put in it, a $50 gift card for "East Side Mario's". She also sent out a birthday card to each of my twin sons, with a $10 McDonald's gift card in each. Three separate envelopes, each having double the stamps on them just in case. They were all properly addressed, stamped, and return addressed. And yet after 2 weeks, they never arrived. Today, she called Canada Post to voice her concern. She is in a new housing subdivision in Oakville, and within the past month, her mailbox was changed (they don't have direct door delivery, and must get their mail from an outdoor mailbox). She explained to them how this was the first time that she had used that mailbox to send out any mail, and that there has been no problem receiving mail. Within an hour of her phone call, she received another call from Canada Post Security, and found out that this was not the first incident of such a thing happening in her area. It seems that there is a theft problem, and that numerous complaints have been received from the community because mail sent out from those boxes has not always made it to their destinations. If it was just one letter that did not arrive, that could be shrugged off as a shame, and understood that "stuff happens", and it could very well have gotten lost. But to have 3 separate letters not arrive? That is absurd!It saddens me greatly that there are people out there who have no respect for the law, and have no conscience, as they are willing to literally take away from little kids. It disgusts me actually. Hopefully these criminals will be found. Somehow they have access to these mailboxes. It would be very scary if it were found to be an inside job through some mail carriers. My gut says it is an outside job, but you just never know. So, do you know how safe your snail mail is? Have you ever had a letter go missing? Has mail you sent never arrived to its destination? Has someone sent you something you never received? Do you put trust in your local postal service? Do you think these people will get caught? How do you think they could be found?