She hung up the phone on me,What a Customer Service!

@brisk123 (2823)
India
August 4, 2008 11:42pm CST
Have you ever had a bitter customer service experience?or any good customer service experience?
2 people like this
4 responses
@riyasam (16556)
• India
5 Aug 08
no one has hung up on me but i dislike customer service as whenever i call i hear a taped soundTHE LINE IS BUSY.PLEASE CALL LATER.
2 people like this
@brisk123 (2823)
• India
5 Aug 08
ya you are right.You wait for long more than 10-15mins, then, line gets disconnected and I hate to wait for so long when I needed them urgently.
1 person likes this
@SHUGA81 (220)
• United States
21 Sep 08
Maybe someone on here could tell me if they have experience this online company called BARGAINONE (www.bargainone.com). A while back I signed up for the online auction service. I liked what they provided but later I didn't need them. So I called to cancel my account. The lady told me that it would be cancelled in 24 hours. So I thought thats good. I went back a month ago to look at my bank account, and they were still taking money out of my account. Its only $27.80 but still, they were going into my account and taking money out after I cancelled the membership account. So I called them and I told them what happened and the lady had a nasty attitude. I politely asked her to give me a refund or reverse the charges and she said that she doesn't handle that and that someone will give me a call within 48 hours. I waited 48 hours and no one called me. So I called back and they told me the same thing. And some other lady hung up on me. I was really upset. At this point, I am thinking "oh my gosh, I am victim of a scam". I kept calling and calling and you know what they told me. That are just an anwering service and that they do not know who bargainone is even though they are affiliated with them and they have the same phone number. I am reporting them to consumer affairs and the better busines bureau. And if anybody is going online for auction, DO NOT GO TO CARSFOR500.COM OR BARGAINONE.COM. They are thieves and their customer services is appalling.
1 person likes this
@brisk123 (2823)
• India
21 Sep 08
Oh,gosh!They really must be robbing people's money this way!I wonder how many people have been robbed this way like they did it to you.No doubt it is a scam site otherwise why would they are not refunding your money into your account and at the same time deducting money even after cancellation.You should really report.Thanks buddy for sharing your experience and making us aware of another scam site.
1 person likes this
@mjoan_ev (45)
• Philippines
5 Aug 08
I also experience bad customer service, but I'm a patient person so i really did not put a big deal on it. But wait till i got irritated they will see who their talking to.
@brisk123 (2823)
• India
5 Aug 08
My patience runs out when they sometimes transfer the call and then again you wait till you speak with the right person.This is so frustrating for me.
1 person likes this
@EAStanley (2688)
• United States
19 Oct 08
I have never had anyone hang up on me. Truth be told, I have wanted to hang up on some people sometimes ;) but I never do. I try to have good customer service on both sides of it, but sometimes the other person just works your nerves. ;)
@brisk123 (2823)
• India
23 Oct 08
Ya, I can understand.But,this girl whatever she did, I felt bad.I understand how frustrating her job must be but they are getting paid for their job, and that was so rude.