Downgrading Paypal and Alertpay Accounts

@zhorak (491)
Turkey
August 28, 2008 9:24am CST
Hello everyone, Recieving money on both Paypal and Alertpay is free if you have a personal account. But when you upgrade your account to personalpro on Alertpay and bussines on Paypal, they charge a fee when you recieve money. I stupidly upgraded my paypal and alertpay accounts and I want to downgrade now. Upgraded accounts have some benefits like higher send-recieve money limits or less credit card fees but it is surely worse for me. I couldn't find an option to downgrade my account. Do you know how to do it? Should I email their support?
3 responses
MysD
@mysdianait (66009)
• Italy
28 Aug 08
ON Alertpay you can contact support and they will downgrade your account to a Personal Starte Account. I did it this way some months back when I made the same mistka as you. Happy posting!
1 person likes this
zhorak
@zhorak (491)
• Turkey
29 Aug 08
Thanks for sharing your experience. I sent an email to the alertpay support and will contact with paypal too. Happy posting to you too :)
MysD
@mysdianait (66009)
• Italy
29 Aug 08
Please let us know when your problem is resolved. I believe they are very quick to deal with these things.
1 person likes this
zhorak
@zhorak (491)
• Turkey
30 Aug 08
I checked my email just now and see the alertpay staff's reply. They apologized for replying late and they downgraded my account as I wished :) Alertpay staff was very good. Now we will see how good is the paypal staff :) I am sending them an email now.
iakulchen
@iakulchen (615)
• Singapore
2 Sep 08
Paypal does allow you to have 2 accounts, a business account and a personal account, although you need different e-mails for both. If you still can't downgrade your account, you might want to consider starting a new account.
1 person likes this
zhorak
@zhorak (491)
• Turkey
2 Sep 08
This is great! So I don't have to delete my main account. I will open a personal account with my secondary email and use it for future payouts. Can I send my money from my bussiness account to new personal account?
iakulchen
@iakulchen (615)
• Singapore
2 Sep 08
Yes, you can send money from your business acoount to your personal account.
1 person likes this
zhorak
@zhorak (491)
• Turkey
2 Sep 08
I opened a new account and sent all my money there. Thank you for your help.
SydneyHazelton
@SydneyHazelton (4586)
• Singapore
28 Aug 08
Can I ask a question? Did you try to withdraw the $2 from your account? Would they charge the same amount if the amount you withdrew was higher? My account at Paypal was upgraded, I don't know how it will affect me.
1 person likes this
zhorak
@zhorak (491)
• Turkey
29 Aug 08
Do you mean the payout by Neobux? The fee for recieving is %2.5 + $0.25 So withdrawing large amounts of money is more profitable. Because of that additional 25 cents. For example if you withdraw $1, you will lose more than 1/4 of your money but if you withdraw $10, the fee will be .50, this is 1/20 of your money. If you upgraded your account, you will be charged fees everytime you recieve money. Sorry if this isn't the answer of your question.