what is customer satisfaction

September 1, 2008 7:54am CST
Now-a-days we have a variety of products in the market. Do we really need such variety of products. Customers are becoming more and more demanding. There is a race among the companies to grab a large market share. I think in this type of environment the profit of companies might be decreasing. Then how the companies can meet the needs of customers and make them satisfied
1 response
@ronaldinu (12445)
• Malta
17 Oct 08
I believe that customers satisfaction always comes first. A good company ensure that it has a good sales service and after sales service too.