Internet works, but browser doesn't?

@sedel1027 (17874)
United States
October 10, 2008 10:53am CST
I swear I am the only person this stuff happens to LOL Two days ago, I was working online and my browser just stopped working. FF & IE wouldn't connect, or Outlook. My MSN Messenger and other online tools still worked.... My husband was home and he was playing EVE & talking on ventrillo. He though that vent may be eating up the bandwith, so he go off for a minute. That wasn't the problem. Then he tried the browsers on his PC and they didn't work either. We know the internet was working because we could still do other things online. I gave it about 2 hours and was about to call the cable company when the browser started working again. We never did figure out what happened. I have talked to other folks with the same company and they did not have any problems. My husband does tech support and IT work and he said that he had never seen anything happen like this. What do you think caused this? ISP being a jerk? Random other issue?
8 responses
@Anchopy (1453)
• Paraguay
10 Oct 08
Hi sedel1027.. I used to have the same problems, every other service worked and only the browsers doesn't open pages.. maybe the ISP was being a jerk blocking the port 80.. but I don't think so too.. at home my problem was my session, when I was trying to surf using FF or IE, nothing happens.. but when I change to my gf session everything was working fine.. after a format and reinstallation everything is going my way now..
@sedel1027 (17874)
• United States
10 Oct 08
Session on the same PC? We were trying on two separate computers
@Anchopy (1453)
• Paraguay
10 Oct 08
Yes, sessions on the same PC.. I don't know if my computer was infected or some software was doing something malicious like blocking the port, but after a SO reinstallation everything works ok again.. if on different computers that was happening, then you should check if something weird is executing..
1 person likes this
• Philippines
11 Oct 08
you have internet connection but your browser doesn't! the answer to your problem is, if your using Internet explorer, you must disable the add-ons that doesn't belong to microsoft.. do this and will guaranty you 100% that your browser will going to work.. smile
@sedel1027 (17874)
• United States
11 Oct 08
I have IE but it is not my main browser. I don't have any addons for IE installed.
• Bangladesh
11 Oct 08
I had same problem with my PC some day ago. It caused from my firewall. My firewall Zone Alarm block my all browser. If I stop zone alarm then, every thing is OK. Some malicious virus/spyware do that. I uninstall my Zone Alarm and reinstall it then every thing is OK.
@sedel1027 (17874)
• United States
11 Oct 08
I don't use Zone Alarm. I don't even know what that is.
• South Africa
10 Oct 08
Temporary software failure, Firefox wouldn't launch yesterday until I restarted my computer, simple eh?
@sedel1027 (17874)
• United States
10 Oct 08
Nope not a software problem. No browser would work, they would open, but no connect to the internet.
@Arkie69 (2156)
• United States
11 Oct 08
I started having a bunch of problems with Internet Explorer a while back. I use outlook express for email and for some reason it would dump my email account out of outlook express and them outlook or IE wouldn't work. I would go into the tools and redo my isp info and it would work a while. I finally just downloaded fire fox and completely stopped using IE. It has worked fine with the fire fox.
• Malaysia
10 Oct 08
Sounds like your browser's port got blocked somehow. Normally when that happens I restart my connection. If that doesn't work, I call up my ISP because if my FF was working fine before this and it's not working now, there's a glitch somewhere. Normally it's the connection and NOT the software, especially if it works fine again a few hours later. I tend to put most of the blame on my ISP anyway. I've had enough funky behaviours on my comp to know when it's my fault and when it's not (most of the time, it's not :p).
• Philippines
10 Oct 08
Something similar like this happened to us here as well at work. Firefox keeps going out when all the other sites are working like msn and yahoo messenger. There are times my IE does that missing act or not working act. I think it's a problem with IE and firefox inside server.
@pkraj111 (2460)
• India
10 Oct 08
It is a temporary glitch I think. I do some software related works but never experienced such trouble myself.