I cant see my DVD drive icon on my computer!!!!

@jeiay41 (675)
United States
October 23, 2008 12:46am CST
Help me please on this problem. I use think optical drive rarely and this is my second time my dvd drive is not working. I just need to burn some files but suddenly my laptop restart and after login on on my computer, my icon of dvd drive is gone and also my external dvd drive. This is my laptop specs: Window Vista XPS m1530 Dell external DVD combo drive LG any help is welcome. Tommorrow im going to buy external hard drive to back up my files. Hopefully i can save all my files and restore this thing.
1 response
@repzkoopz (1895)
• Philippines
23 Oct 08
you mentioned external DVD so i'm assuming this is thru USB.. when you insert the USB cable of the DVD combo, does your laptop respond to it? i mean, does the "removable hardware" icon (the green arrow thing) show on the system tray (icons near the clock at the lower left)? i'm guessing its either the laptop cannot find a proper driver for your DVD combo, or the USB cable contacts are dirty, or the DVD combo is plainly busted. i just hope it ain't the last guess.
@jeiay41 (675)
• United States
27 Oct 08
yup, i have an external DVD dive, but the problem is not only the external, i dont even see the optical drive of my laptop, meaning i also lost my sight in both of my DVD drives. I contact Dell from this matter and they diagnostic test were done. The result is not that bad but it need me to buy an external hard drive because of my important files stuck on my hard drive. They restore my laptop to its original state and everything is fine again. Thanks to my warranty and it still exist on my stuff. Case is closed.
@repzkoopz (1895)
• Philippines
27 Oct 08
well.. hehehe.. glad to hear that pal! at least now your laptop is almost good as new, and you can once again get back to your files.. and hey.. thanx for the BR! appreciate it!