Has Technology Helped or Hurt Us?

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Let's have your opinions here please. I believe there are many ways technology has helped us out a lot. I cannot imagine having to live without heat in winter (I have lived most of my life without a/c in summer) or hot and cold running water. Telephones are great--sometimes. Indoor plumbing is a definite plus. I don't know how our ancestors survived. But they didn't know what they were missing. In the long run, if you measure the blessings of technology against what has been lost in society over the years because of technology, which is the winner? In many many ways, I think technology has actually stolen from us and from humanity. Expectations have changed, and people have gotten a lot more fussy about things going too slowly for them. You go to MacDonalds drive through and if you don't get your food in a specific time that you feel is proper, you expect something free from them because their service was too slow. Never mind that the line ahead of you was 8 cars long and you probably could have gotten faster service if you had gone inside instead of waiting in line. Never mind that many of those ahead of you possibly ordered the same items you ordered so now a new batch has to be prepared. Drive throughs are great! Or are they? Everything in technology serves its purpose and helps us in some way or another. How do these things hurt us? I think we have become a society that is quickly losing it's humanity. The technology that was supposed to free us up for more leisure time only makes us work harder because we can accomplish so much more. People are being replaced by machines. In some large stores, the self serve lanes are replacing cashiers so that it is getting harder and harder to find a human to run your purchases through the scanner and calculate what you owe. These are just examples I could come up with quickly enough to post here. The human factor is being removed from society more and more, along with compassion, caring, concern, helpfulness, and especially patience, along with other qualities and virtues that our grandchildren may never get to know of. Okay, your turn. What do you think about it?