Toshiba laptop..mine went crazy..any ideals?

@celestos (814)
United States
February 8, 2009 6:40pm CST
I have a Toshiba Satellite A135-s2346. I shut it down one day and the next day when I went to log on it starts going through the status repair saying my start up was searching for errors.When it finished it told me to remove any device I had attached to my laptop such as a camera and restart my laptop.When I restarted it the same thing happened.I contacted Toshiba support on their forums and was only told to purchase a recovery disk from Toshiba. I downloaded first the vista recovery disk torrent file,burned it with imgburn then used it on laptop. When I did the Windows Vista Install screen came up which was something I could not get it to do before. It asked me if I wanted to install or repair and I chose repair.When I did it asked me to click a OS(operating system) that I wanted to repair and if none were available to then click load drivers. There were no drivers listed to repair. I contacted Toshiba again and was told that they had no ideal what to do if there were no OS available and to go ahead and purchase the disk which I did. After a week wait I recieved my recovery disks and tried using them. I was able to get through the first disk when the second disk was almost finished I got an error:10-FC10-0017. If I try to boot up from the laptop and not the cd the screen tells me my bootmgr is missing. I contacted Toshiba support forums which is user supported only again and was told that the error 10-FC10-0017 indicates a faulty hard drive and thats all I was told. Is there anyway to fix this and has anyone ever recieved a similar error? My hard drive is obviously internal and is it possible to replace this myself if need be or will I need to have someone do it for me? Any replies will be very much appreciated.
2 people like this
2 responses
• Malaysia
9 Feb 09
I've read your hard work on here with Rick_Roehrig Super Contributor; http://laptopforums.toshiba.com/tshb/board/message?board.id=brd_vista&thread.id=1105&view=by_date_ascending&page=1 I think the only solution is you have to change the hard disk drive as an error code: 10-FC10-0017 is a manufacturer error. But, you cannot handle it yourself as it includes the warranty.
@celestos (814)
• United States
9 Feb 09
Have no ideal why you posted a thread from a forum where I also looked for help on? As for a warranty I assume you mean the hard drive because my computer is out of warranty now.
1 person likes this
• Malaysia
9 Feb 09
No...I wrote your discussions link just to give proof that you've searched a lot on internet in getting the right solution to your computer's problem. Meaning that, you've done the utmost efforts and the problem still unresolved. In fact, that error code is a manufacturer error code. Secondly, about your computer new hard disk ~ every new hard disk also has its own warranty. If you installed it on your own and not by the authorized person, it might void the warranty rights. My suggestion on my response was, it is better for you to purchase and install the new hard disk at Toshiba Authorize Repair Service Center.
1 person likes this
@celestos (814)
• United States
9 Feb 09
I apologize if I came off sounding crabby I wasn't meaning to lol Much like if you read the support forums thread that I was seeking help in I came off sounding I don't what to support which it wasn't aimed at him. My original thread was started in the current topics part of the forum and after I posted the disks didn't work they moved my post to the closet section of the forums and noone responded to me for days after that. In your opinion would it be best if I just purchase the hard drive at the repair store from whomever is fixing it for me or should I shop around for it ahead of time and come prepared. I use my laptop for work as I am self employed and being without it is pretty rough at the moment. I have a good ideal of what drive I need which I found one for around $70.00 online.
1 person likes this
@zweeb82 (5716)
• Malaysia
9 Feb 09
If you buy a hard drive, do make sure it's the correct interface - either IDE or SATA whichever your current drive is. You can actually replace it yourself if it's already out of warranty. If it's still under warranty, Toshiba should actually give you a 1-to-1 change, so you shouldn't get a new one yourself but go straight to the service centre with your warranty / receipt.
@zweeb82 (5716)
• Malaysia
9 Feb 09
I meant *warranty card