My CD/DVD drive doesn't work!!

This is my problem as well! I'm using a Dell laptop that is still running XP but my CD drive hasn't been able to burn CD's for well over a year now and my computer also says the drive is working fine. I can't figure out what the problem is. I think it's just time for me to get another computer.

Hi, cortypants: The calvary just may be here. I also have a Toshiba (Qosmio) running Vista. Oft times when I install new software I lose my CD. What happens is something screws up your register. At http://support.microsoft.com/kb/932246 you may see an explanation of your problem. Vista did not like something you installed. I used the solution given for code 314060 which tells you how to make a couple of changes to the register. (Use that same link - just substitute the numbers). I understand your frustration. This on drove me crazy. Luckily it is an easy fix. Irritating at times, but easy. Good luck.

Does the cd(data) show in my computer? If not there is a problem, if yes auto play for cd rom has been disabled, its easy just turn it back again, Get tune up utilities, it has all those features.

Hi cortypants! I'm sorry I couldn't give you an answer to that 'cause I have the very exact same problems as yours. My Gateway laptop's CD-ROM drive doesn't work too and when I checked the drive, it says it's working properly. Autoplay doesn't come up and the computer's doing nothing when I insert the disc though I'm hearing it spinning. I don't know what to do. I have a Vista Home Premium one. If you would be so kind to let me know if you have found the solution to that, I would very much and so greatly appreciate it. Thanks, cortypants!

Try to buy a clean up cd.Then you put cd in your cd drive and it turns on and clean your dvd drive.If you have your laptop only one year try to put it in the service and tell them to change or fix it.I think if u can see your drive in your windows problem wount be in your drivers so dont try to uninstall them and then install again because it wount help ya.

Try to clean your CD/DVD drive.

If you dont really know how to fix it then you should turn it in for professional help. your friends who know how to fix computer. I used to have different problem, it was about speaker... sometimes it worked and sometimes it didn't work.. I have to uninstall and reinstall and over and over again... nothing work. so I give to my friend to fix it.

So Toshiba doesn't have older drivers or solutions for this. The latter is not surprising but the former is. You might have to employ a computer forum and see if they've run into the problem. Here's an example. http://www.fixya.com/support/t1381172-toshiba_satellite_a135_s4527_cd_dvd But from what you describe it could be one of three problems. The first two are hardware issues. Either the lens of the DVD drive is dirty or in disrepair, or the connection of the DVD drive to the motherboard is gone. The third item is software related, likely a driver issue. My old HP went through this and I had to search online for replacement drivers. On further review, I found a page that has driver downloads on the Toshiba site http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download Go under "Portables" and that will bring the list for laptops. Select your laptop type (Satellite right?) and then select the model. Check to see if there is a specific update for your drivers.

i hope there is no problem with your CD/DVD drive. Change your setting and enable autoplay it's enough if try to open from 'my computer' were you able to open and browse the contents of the CD?

Hi cortypants.... did you ever get this issue resolved? I'm having the same issue and it's driving me nuts. Jim