How to start an online business

United States
April 5, 2009 3:21pm CST
I want to start an online business selling beaded jewelry that I make, but I have no idea how to go about doing this. Anyone have an online business that can give me a few pointers on how to get started? Also, how can I safeguard myself from potential problems, such as customers saying they didn't receive the product, or that it was broken, etc.?
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