wireless globe broadband - philippine isp ,not stable

Philippines
July 16, 2009 11:32pm CST
what can i call myself, UNLUCKY, very much. it is so frustrating whenever you go home and try to surf the net an find out that your disconnected to Internet. and when ever you ask for help to them they will just answer you,,that my connection is signal based.,i should get a good location to have a connection.,and when I'm trying to unsubscribe from them, i cant because i am bind with a one-year lock in period. - but i paid for their services for INTERNET CONNECTION not for being DISCONNECTED.
4 responses
@marvil (25)
• Philippines
18 Jul 09
what time you usually use your wireless globe broadband? we subscribed globelines broadband, it is faster than pldt dsl but usually there is no connection every 12:30 am - 4 am
• Philippines
18 Jul 09
6pm to 8pm, im often disconnected.this my time of surfing the net, after office, im very unlucky to choose globe,,. what about smartbro anyone here can share, how about their services?
@jayrene (2713)
• Philippines
17 Jul 09
i have had that similar problem with globe before. what we did was even if the contract was not finished we did not pay, they had disconnected our internet, we discontinued using it and never have it reconnected again because of having the same problem over and over. now im using smart broadband. so far so good. i was even able to buy a printer worth P500.00 only with a 1 year contract on the internet connection. the contract is finished now but im still using smartbro
• Philippines
18 Jul 09
if this kind of service will continue for the next month im not really paying my bills,. and i will try smartbro hope this could satisfy my expectations. thats why we bought their services because of the connection,,, we are paying for it, not for the downtime.,
@modstar (9612)
• Philippines
17 Jul 09
Sounds like you're in a situation just like my friend. His Globe Broadband is disconnected but he can't unsubscribe because of the lock in period. He has no choice but to make do with a very very lousy connection. It looks like Globe is only concerned about having people subscribe to them then ripping them off with subpar internet connection.
• Philippines
17 Jul 09
in my view, it is not according to contract when they cant provide a good internet connection, thus they dont have the right to bind anyone in a lock in period without the services they sell.,i am planning not to pay my bills
• Philippines
17 Jul 09
Yes, i've tried Globe's USB mobile broadband connection and I also didn't get satisfied with it. I bought it last March when I was still working in Makati. The connection is really not reliable even if I live near Globe centers, I used to live Chino Roces (condo) but I still can't get good connection. And I am getting disconnected once i got connected after 30 long minutes.