What you heard of this????

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Hello, my brother informed me of a site where you can earn money helping people with their computer programs. It's a remote, and you basicly are hooked up to their computer with your own computer via this platform and you walk them through the processes and earn money for doing so. Well, I signed up for the program... but I don't know how to word my expertises... I don't have any fancy certificates or what have you.