Alertpay problem.

Philippines
December 12, 2009 4:29am CST
I want my account be verified by Alertpay and I've done their three step by step guide to become verified but when I'm reaching at number 3 step and press its button I dont make it, saying that there is a problem in connection with alertpay, how could this happen, I've try again for four times but Im failed, I've try to contact their admin but for now I've received nothing. Anybody guys can you help me, Im from the Philippines.
2 people like this
5 responses
@hatimyal (1516)
• India
12 Dec 09
Dunno whats the problem. but you can try contacting the alertpay support they will defiently help you out. i guess they might be having some trouble or mantainance . just try contact the support team with your problem. hope they will help you out. Regards
2 people like this
• Philippines
12 Dec 09
I've tried to contact the help support desk but they answered through auto responder saying that I have to wait for clarification regarding my question, they message me after my questions are read by the concern staff or office, maybe it took too long.
@adi_sne (83)
• India
12 Dec 09
Hey alertpay is not that easy n reliable as paypal.. so hav a paypal account Thanks n cherres!!!
1 person likes this
• Hyderabad, India
13 Dec 09
Regarding paypal verification you have to have your debit card with the accessibilty to internet and also your debit card should have a facility to make transactions such as purcase something online like a credit card then you can enter the 16 digit number with the expiry date and also you have to type in the 3 digit code at the back side of your card too. Then one more thing is you have to send them the NEFT code number of your bank with which your debit card is with. NEFT code is National Electronic Funds Transfer code. You can get this on the internet or you have contact your branch manager for the same. Then when you send in all the above information then you have a verified paypal account. Still sometimes it does not accept the same then you have to get their secured fax number and you can fax these details like I did and got verified...Hope this helps you too... thanx
1 person likes this
• Philippines
13 Dec 09
Thanks, for giving me a lot of information about Paypal, I really appreciate it, that's helps me a lot because today I'm still searching a clue on how to get verified with the two companies, so I have to enroll with my local bank here to get my NEFT? Anyway, I try it and I really need that verification, I'm not get paid if I'm not verified. If the problem occurs in Paypal, maybe I try to send my documents via postal service of fax, is it secure? well if not, what are the other mode to get verified? Thanks for help..
@mirali110 (435)
• Hyderabad, India
12 Dec 09
Same problem I faced it is better you keep all your documents that which they ask in a envelope and mail it to them physically, I mean postal mail or ask them their fax number and fax them on a secure fax server if they have one to get verified...hope this helps... thanx
• Philippines
12 Dec 09
Maybe, but Ive to wait for a day, if they fail, I send my documents via postal mail, I think its a better idea, fax is not reliable way because of its printing, alertpay are very strict regarding documents, maybe I send it via postal mail, please send me a message in relation with your problem in alertpay, you can help me a lot, thanks.
• India
12 Dec 09
I have submitted my relevant documents for verification of the alertpay account. I sent it on 20-10-2009. Now it is more than one month. They didn't verified or rejected my application. Still the status is in the "submitted" position. That means, no body is attending the case.
• Philippines
12 Dec 09
So its worst thing happen, are you submitted your documents via postal mail or online? maybe priorities are according to countries or regions, we have to wait for that, unless it took a year,lol. I hope not, if it takes a month, I send my documents via postal mail,.. Is is the right thing?
• India
29 Dec 09
Hello my friend shellback Ji, I think, you may try fresh one, with new user ID,keeping other details un-changed. There may be same type of user ID used earlier. I have nil account in Alert Pay. I have in Paypal. Wishing you a very happy Chrismas and New Year-2010. May God bless You and have a great time.
• Philippines
29 Dec 09
How could it be? and if it was happen then Alertpay can send me a email but until now I've received nothing, I think they're not attending the costumers from Philippines..
1 person likes this
• India
30 Dec 09
Hello my friend shellback Ji, It does not matter about any country.But now feel that Alertpay has become irresponsible and you may change to Paypal, in case it is available for you. Wishing you a very happy Chrismas and New Year-2010. May God bless You and have a great time.
1 person likes this
• India
30 Dec 09
Hello my friend shellback Ji, Well, in that case, you make new post requesting everyone to furnsh few deatild abou Alertpay, where you can contact them in person and then only matter can be resolved. Wishing you all teh best. Wishing you a very happy Chrismas and New Year-2010. May God bless You and have a great time.