Why is it so hard to get good old customer service these days?

Australia
January 1, 2010 11:16pm CST
How hard is it to be pleasant and helpful?
1 response
• Philippines
2 Jan 10
well, some customer service representatives work for money not really for real service. How do I know? Well, I was a Customer service representtive before. But tell you what, usually we try to be pleasant and helpful it's because that was our job.