freelancer.com----scam or legit?

Hi everyone. I've come back to this forum to address the other concerns raised here. Freelancer.com is a legitimate business and we do not operate to defraud people of their money. We have millions of users and hundreds of thousands of satisfied customers. We've paid out more than $130,000,000 to freelancers worldwide. As we have mentioned in our previous posts, Freelancer.com does not suspend or freeze accounts without any cause. We will only do so to verify a user's account or ascertain the nature of the transactions done through the site. The funds inside suspended accounts will not go anywhere. It will be there once you've gone through our account verification procedures. Sending of high quality photos of IDs and other pertinent documents are required for these procedures. Submitting these will help in authenticating a user’s account thereby getting your account unsuspended. Please be assured that sensitive information sent will not be used in anything else except to comply to legal obligations or with your express consent. Freelancer.com Support can be reached either through e-mail or live chat. Our Support Teams are highly trained professionals and go through stringent training to address concerns promptly and professionally. Due to the nature of some of the issues raised and the need to disclose confidential information (user names and financial information), e-mail and live chat support are the most effective means to supporting customers. But we’ve taken into account your feedback about our services and support and we will continue to improve on the work that we do. We hope we’ve adequately addressed your concerns. Should you have further enquiries, please send an e-mail to customer-support@freelancer.com. Thank you very much.

WORSE customer support + they are VERY well known for blocking/suspending peoples account and steal their money, and MOST of the people they are blocking have a pretty good amount of money in that moment in their account! Don't use freelancer.com! The customer support, if it can be called like this is very unprofessional, I was normally asking them to help me and all I was receiving is a stupid copy-paste answer, I was replying again, and I received again the same copy-paste answer! The support said they can't help me with my problem, but about 4-5 months ago I opened a ticked with EXACTLY the same issue and the guy helped me without any problems. Very rude and unprofessional staff!! I will not recommend freelancer.com to anybody, I will write in all the possible forums, twitter, facebook, youtube etc... I HATE freelancer.com!!!

Hi morleys, This is Emir again from Freelancer.com. We value your feedback. It is unfortunate that this has happened to you. As you have mentioned, we have already closed down the account of SAINT812 because of fraud. I would also like to inform you that we have returned the milestone payment that you released to this unscrupulous user. In the future, we strongly recommend withholding all Milestone Payments until you are 100% truly satisfied with the freelancer's work. We also suggest you view their Reputation. This is a great way to to gauge the reliability and repute of the user as it provides a detailed summary of the user’s history on Freelancer, whether it be freelancer or employer. The higher his/her ratings are (5 being the best), the more eliable the freelancer. Also view their profile and see how well they communicate and how much thought they put into it. As we have mentioned before, Freelancer.com is a legitimate business. We have more than 4 million users of the site and hundreds of thousands of satisfied customers around the world. And they continue to grow each day. Should you have further enquiries or concerns, please send an e-mail to emir@freelancer.com and we'll address them promptly. Thank you very much and we hope you to continue to use Freelancer.com services.

I got f*cked by freelancer.com. They suspend my account with my money inside. They asked me to send GOV ID. Hell, they are harvesting your data and they can use this to call your bank or apply for credit. THEY ARE SCAM! WHOEVER say they are not scam, mostly likely their are from 4th world country paid from freelancer.com. If freelancer.com is legit, they should put a phone number. All the customer service is just through chat. DO you know why? THEY CAN'T SPEAK ENGLISH, they can type but they can't speak.

get a grip! freelancer.com is definitely not a scam. most bloggers who post that the site is a scam are the scammers themselves. The site is 100% percent legit. some scammers are using the site for their illegal activities get suspended then complain. booohhoooo!

No, the site is not legit. This is just a band of petty thieves. I do understand that account gest suspended from time to time. But I do not understand why the suspensions always occur just before sending money from the freelancer.com account to paypal or moneybookers. And it takes like a week... Holding my money on suspended account IS A SCAM. Even when it take 2 or 3 days. I suppose those swindlers earn pretty nice money for holding those millions of dollars on overnight accounts.

Hi Ronny2005. Emir here from Freelancer.com. I’m taking the time to address all of the concerns posted here whether they be current or not. Please be assured that Freelancer.com is a legitimate business. We have more than 3.6 million users of the site and hundreds of thousands of satisfied customers. We’ve consistently ranked high on Alexa and currently we’re number 88 in India. Freelancer.com is poised for greater growth this year and beyond and we’d like you to experience the joy and freedom of freelancing in the 21st century. Please visit Freelancer.com and let us help you start on your great freelancing career.