Have you ever been to Mexico or Other Latin American countries

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I have to re - plan my trip to Mexico and South American countries. I heard from my co - workers experience, and I just have some hesitation at the moment. He would advise me to stay in the reserved area which is for tourists. Once you get out there, you are on your own, and there will be a lot of crimes happening. It would be the same to other South American countries too. They might hold you hostage and demand ransom. It is not so safe if you are get out that protected area. So, have you ever been to Mexico or other Latin American countries? What was your experience and what would you advise?