Problem with Hi-speed USB extension

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Hello there. I hope somebody can help me with this. I was trying to use my hi-speed UBS extension to maximize my browsing. This extension is supposed to help get internet connection signal so I can surf faster. I am using SUN broadband, by the way. The problem is when I installed the USB extension, the dialog box says, the device is not connected or is unavailable but it shows a blue light which means there is a signal for a connection. The extension is not defective because it was working when I tried it on the seller's computer. It works pretty fine. I know my ports are also working properly because I was using a normal USB extension but the only problem is that sometimes the connection gets cut because of a poor signal, so I tried resolving it with the high-speed USB extension. But the problem with this extension is even worse. I still want to use it if only I can detect where the problem is. If you have any idea what to do, please leave a comment. Thanks!