Chinese Buffet Suprise

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Went out with my hubby for lunch at a local chinese place for the buffet. They really have a nice variety and the food is very nice for the most part. Well today as I was eatting I looked into my plate and noticed something strange looking in the sauce on my chicken. With closer examination I found it was some kind of grub worm that had been cooked, either with the sauce or with the chicken. Either way it ended up in the food and lucky me, I got it on my plate. My stomach when upside and and all around. To say the least I had lost my appatite right at that moment. I brought it to my hubbys attention "who has a weaker stomach them myself" and he brought it to the attention of our waitress. Very quietly so as not to alert others around us and cause a comotion or anything. He simply asked that he speak to the manager. The waitress came back after a few minutes and told us that owner did not want to come out and speak to us as he was afraid we would cause a scene. This was never out intention, and so we found this very rude and insulting. We explained we didn't want to make a scene or bring it to the attention of any of the other diners. In the end he still refused to speak with us and just told the waitress that we were only to be charged for one person. I'm not really sure if my husband was trying to get a discount because of this, but I know I really didn't feel I should pay for a meal that I didn't end up eatting but a few bites of and ended up being ruined by my little suprise. I don't know, how should the owner of a resteraunt handle something like this. Is it common to avoid speaking with your diners if they have an issue like this. I can understand some people might make a big scene and cause alot of commotion disturbing other diners and embarassment to the staff. Has anyone had something similiar happen, how was in handled?