Major inconvenience from my bank

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I try to get some money out from the ATM machine yesterday and the day before. But the transaction request was declined at the machine. And I also try to used the debit card at the gas station, but it also declined. That was a major inconvenience. I called the bank, and ask them why. They told me that because I tried to withdraw some money earlier that day which is exceeded $500 in total amount, so the system automatically set up a block on my transaction to prevent fraudulent access. I respect that, and I did call the banker one day earlier to remove the block by giving all the valid information. But yesterday, the same problem happen again, they told me the system just trying to protect me and set up a small block. I said, I already called, but everything was fine as I was told. I just hope that they fix the problem, so I can use my debit card again.