EMSBUX not a good site

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i have join that site when still launch, and i try upgrade for premium. OK i got 2 times payment from that site. but today, when i still have premium member, i can't have permit to access that site. when i try to reset password it says that my email not found.. "what the F@ck" is that? i decided to register again, if i still member it must be can't register with the same username. but i can, this is a big lier site... i have contact admin but still not get response..