SSS-LMS Diskette project

@laniekins (4585)
Philippines
August 16, 2011 2:39am CST
Just this month I went to SSS office to file R3 and Salary loan list, the officer told me that they are not accepting manual R-3 filing, so I gave my USB to copy the file. I install it though I have problems on installing it and the manual/guide are 90% reliable. Now, I am having problem on generating report and I can't contact the IT department who handles the LMS diskette project, no ones answering the phone and the program is inconvenient for me. I have programs and encoding experiences but this one is kinda hard to understand, there's looping of data encoding to do and they do not explain clearly in the manual what should do incase of debug or problem arise. Having problem with the program too? This is just my first time to use this program cause I always do manual, less hassle and less problem.
2 responses
@syoti20 (5306)
• Philippines
16 Aug 11
I guess you have to report to SSS office immediately and provide some screen-shot about your encountered problem. Since they are the facilitate this project. Let SSS handle the problem. Visiting their office personally would be more convenient that calling them on their Useless so called Hotline.
@laniekins (4585)
• Philippines
18 Aug 11
I think it is just the same, you have to wait for your number to be called before they entertain you. The personnel who gave me the program would like to show me a sample but she said that the program in her computer is not working. In my perseverance and hard work to study the program, I finally print the transmittal, my problem is the data in the usb, I don't know if that is the data that they want. I only transfer the notepad files in the usb, don't know if that's they need.
• Philippines
16 Aug 11
Hi there. I am glad that you posted this in here. You know what, we have the same problem. I also cannot print the employee file and the transmittal list. This happen last month since we change our cpu in the office. Before I am using diskette to generate the report but then our new cpu in the office do not have a diskette so i asked a copy from SSS they gave me and installed it in my USB but when i am doing the report and i am about to print the employee report and the transmittal list there is something wrong with the program the error message is showing. So I did contacted SSS and talk to the guy who installed the program in my usb and he did told me that there is a problem indeed with their program so they cannot help me with my problem. Gggrr! I can't understand they should not give me that program in the first place they already know that there is a problem on it. I am so disappointed with that and so what I did is that I just printed the file that was generated in my notepad and I just made my own transmittal so that I can submit it. But I am still disappointed until now.
@laniekins (4585)
• Philippines
18 Aug 11
yeah, there are lot's of error, I don't understand why they can't provide good programmer. Have you notice in private offices and industries, the program is ok and accurate? Why the government can't hire a good programmer. I've called the SSS office but she only told me to follow the manual, but in between using the program there are lots of problem. What I really hate about is that encoding and generating of data is not in order, I mean you have to read the manual everytime you use the program just to catch up. So did you just gave the transmittal? How about the data in the usb, I didn't know which data is to be upload in the usb, is that the text format?