Infinitybux network's ridiculous support
October 22, 2011 6:01pm CST
Did you know that Infinitybux and it's sister sites will charge you $100 for every ticket you submit? It will be taken out from your main balance. Don't worry if you don't have that amount in your account since you will just receive a message saying you don't have enough balance to submit a ticket. However if you're one of the investors and have that amount sitting in your main balance, then, think twice before submitting a ticket because you'll be paying for that. I had fun reading the comments about this new development from the Infinitybux networks at PTC-I: http://ptc-investigation.com/infinitybux.aspx I am not a member of this site and I don't have any intention to badmouth the site and it's networks. My only desire is to inform others in order for those who have joined to be aware of the issue.
23 Oct 11
Infinitybux group is growing big now and there are more support tickets have been created in the past couple of months.The admin Charles manages 6 sites so it is really difficult for him to answer every support ticket.Admin is charging 100$ because he wants us to join forum and ask questions there instead of sending support tickets and on forum we ll get quick reply since many hardworking moderators he hired.So it does not sound ridiculous to me.What we have to do is,Join and Use the Forum !
24 Oct 11
If you were the admin of any site then you would have done the same thing since forum is the easiest way to get quick reply.When you send a support ticket,it goes in queue,if queue gets bigger then it takes a long time to reply.The other reason of using forum is,when people can ask similar questions you can just post a thread link and redirect them to the solved problem thread.In support ticket you have to answer every similar question.
22 Oct 11
Come on 100 dollars is not a fortune i think anyone can afford to pay that much to ask a question Btw how do you know you will receive a "you don`t have enough balance to submit a ticket" message if you`re not a member ?
22 Oct 11
I think it's a way for them to cut costs. If an unsuspecting member is not aware of that rule, then, they will lose their earnings. In a way, it's a deceptive act. They should have just simply disabled their ticketing system rather than ask for $100 per submitted ticket.