January 5, 2012 10:11am CST
The Philippine call center industry was one of the major industry nowadays. We are listed as one of the best Business Process Outsourcing (BPO) place in the world because of the quality of service and with English as our second tongue. But recently Rep. Tim Bishop (D-N.Y.) filed the 'anti-outsourcing' bill in the US House of Representatives as one measure to help the US economy on their unemployment problem. To wit - "Outsourcing is one of the scourges of our economy and one of the reasons why we are struggling to knock down the unemployment rate and reduce the number of Americans who are out of work. We can't prohibit it, but we can certainly discourage it." Although the BPO companies who are outsourcing the services to countries like the Philippines think it will be a big lash also on their part since the labor is too costly in the US and this will mean high overheads rather than getting the service from countries like the Philippines. US is only one amongst the other rich country hiring the call centers here in the Philippines, do you think the Philippine BPO industry will suffer a great deal? What is your opinion about this?