All State customer satisfaction program

United States
January 30, 2012 4:15pm CST
As a basic rule under free economy, the market judge whether some businesses would survive, and others collapsed. Taking insurance business for instance, All State has the lowest scores among all other major insurance companies. Their customer satisfaction just disappointed according to survey. Also, my mom has very deep grudge against All States and their agents while we had our property insurance with them. Now, to bring back the customers for their business, All state has to revamp its attitude toward their customers. Under their claim satisfaction guarantee program, if any customer has anything not satisfied with them, they will give you credit toward your premium, or you can write to them on Allstate Insurance, CSG P.O. Box 11904 Roanoke, VA 24022-9933
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