Mom can't see GREEN

online status - when you see the green circle
Philippines
May 15, 2012 9:48am CST
Hello Lotters, I thought my mom was kidding or she didn't know how to put herself back online. but that's the problem, she is online but she can't see the GREEN CIRCLE near the person's name. She requested for me to do something that i know how, though i think there's a problem with the space of her friend's being online. No matter how i try to show it the green circle doesn't come out. maybe mom did something but i don't know how to fix it. Any one who had the same problem as she's having? i know it had something to do with the friendslist chat spacing, but i can't widen it. Thank you in advance. Have a nice day.
1 person likes this
6 responses
• Philippines
15 May 12
hi LK, I think jaiho had same problem before because her account is not yet in time line mode maybe that's why or it can be connection error to... Try to log out log in the account maybe the green circle will appear happy mylotting
1 person likes this
@jaiho2009 (39140)
• Philippines
15 May 12
I just hate the timeline
• Philippines
15 May 12
Hello Bhaby, I miss you and how are you? so, it's just an error, huh? I have actually done that onces and twice. besides, hers is already time line but still doesn't work, at least i could tell my mom about this. she has trouble figuring out who is online or not unless some one chats with her
• Philippines
15 May 12
@ LK, I am doing good well I miss you too,,,,,,I am beginning to hate you @ jaiho, I hate TIME LINE too......
@Devilova (5392)
• Indonesia
16 May 12
Maybe, just maybe there is an error into it. Usually, when someone get online, their friends will see a notification of a green dot on their private chat feature if they got online from PC. Except we set this feature to off, so they won't see us get online.
• Philippines
16 May 12
Hello DevilLova, I don't think she was in too much privacy in her account. this is something that even I couldn't even control my own life. right now, it's fine now and i have always told mom that it's the sites fault
@Devilova (5392)
• Indonesia
17 May 12
Couple days ago, my friends said that there is an error on that green features. Its even didn't show up like usually, maybe at that time the same thing happen to your mom account.
@lynboobsy11 (11343)
• Philippines
19 May 12
It happened to me sometimes, I have a suspected reason for having that, most of my friends uses their Ipad or mobile when using the chat in FB and even there are online you can't see the green. It is also an error from the system maybe because some are using other device.
@jazel_juan (15745)
• Philippines
16 May 12
where is that green thing you are referring to?
• Philippines
16 May 12
Hello Jazel, just like what Devilova said, but it's on the friendlist green online status. it may have been an error from facebook that led to this. but right now is fix and she can use the facebook with out any kind of problems
@Devilova (5392)
• Indonesia
16 May 12
Right bottom in the sidebar when you get online through PC.Notifications about who is online from your friendlist. When its green, mean that they are online.If they use PC, you could chat pv with them.
• India
17 May 12
I never had this problem, if one is online it comes automatically, well have you contacted the administration, hope this may help.
• Philippines
17 May 12
Hello Professor, No i didn't but fortunately I did convince mom that it was just an error from facebook and the nxt day it went back to normal.she had no complaints every since
@ddaguno (3107)
• Philippines
15 May 12
Maybe you can try searching for the answer in FB help. i find that part of FB really useful
• Philippines
15 May 12
Hello ddaguno, believe me i've tried but i didn't see any evidence that would help me see the green light again. hey, i miss you too how are you