internet is making me mad

@verolop29 (1096)
United States
June 30, 2012 5:53pm CST
...and i dont get mad! errr i mean grrrr it has been down all day and im tired of sitting down and its too hot to keep riding my bike down the road...what am i to do?! for tha past 24 hours i have been calling my internet provider for some assistance but all they can tell me is to wait 24 hours till it passes..what is 'it' i have no idea. so now its back on again but for how long? who knows. all i know is that im not paying this months internet bill. have u ever experienced that probelem? would u pay 54$ a month for internet? i sure wish roadrunner were available here..but its not boowhoo lol!!
1 person likes this
8 responses
@lampar (7597)
• United States
2 Jul 12
If internet make you mad this time, stop paying them or deduct the amount of lost time your service provider cost you. It is perfectly alright for you not to pay internet bill this month if they can't keep the line working 24 hours but at the same time charge you the same amount of monthly fee, you have every right to do that since the business is ripping you off by not fulfilling its promises to their customer.
@verolop29 (1096)
• United States
2 Jul 12
i soo wish it were that easy. but over here we can't just not pay. if we do that without going thru a proper investigation we can loose are internet connection for good. and northland cable is the only one that is available for the hill country in my state. our next step would be to send them a letter stating that we will not be paying for so and so month unless our internet is working 24/7. we have been going thru this far too long and quite frankly im tired of it. i dont like being given the runaround.
@lampar (7597)
• United States
2 Jul 12
You know by paying $54 a month, you should at least get an uninterrupted internet connection service from your provider 24/7/30/365, it is a big sum of money you are paying up front compare to many country, i've a feeling that your connection speed is some what very slow too, not just the bad service you are getting from this one sole service provider in your town. You are absolutely RIGHT, nothing much you can do about it since it is the only one company that monopolize the whole market place in hill county in your state, you can loose the service for good if you decide to defend your consumer rights and they begin to retaliate against you.
• Philippines
2 Jul 12
Well, yes. In my case, the problem is that the best service provider in our country is still notorious in their internet service provision. So there really is no choice but to be patient and stick around with them rather than cut the service and get myself killed with the other worse providers out in here.
@ryanong (9697)
• Vietnam
2 Jul 12
54$ a month for internet, it is expensive. I just pay $12 in here and the internet speed is very fast already. It is really irritating when you want to connect to the internet but the connection is very bad...Luckily i don't get that problem right now. You know i can't work...if the internet connection is failed...
@verolop29 (1096)
• United States
2 Jul 12
$12??!! wow what servise provider do u have?! u r indeed lucky to have such a good connection and at such a low low low price!
@ryanong (9697)
• Vietnam
4 Jul 12
Yes, it is...there are many internet services in here from many companies, so that they have to do good service, if not they will lost customers..
@Chikezie (386)
• Malaysia
1 Jul 12
I can suggest you try another service provider if they are not willing to give you the best of service. The internet has become an integral part of us and I do understand the feeling it can be if you are not online especially if it is urgent issues like email you have to send or reply to or even make an application. However, if there signals are always strong, I would advise you to be patient with them
@verolop29 (1096)
• United States
2 Jul 12
thats what we will have to do if they dont resolve this soon. sure there is the library down the street and their computers are always free and secure. but u know what..i dont like going to the public library because i like being comfy in my pjs and i cant just go there looking like i just woke up lol!
@Chikezie (386)
• Malaysia
2 Jul 12
As you wait for them, you can still be using those computers and when you think you cannot wait any longer, try another very reliable service provider. I will surely lose your patronage to their service.
@danitykane (3192)
• Philippines
1 Jul 12
hi there, I have experienced that with my current internet service provider. Here in the Philippines the internet costs around $45 to $60 a month depending on the speed (MBPS) you want. Sometimes they promises to give you a maximum speed of up to 3.5 mbps for internet broadband but the thing is you are only getting 512 kbps to 1 mbps. It kinda sucks you know but there's nothing I can do for now. It is hard to switch to another service provider. I am thinking of using an app that will boost my internet connection, have you tried using any of it?
@verolop29 (1096)
• United States
2 Jul 12
oh wow ur from the philippines? thats very interesting! im just saying bcuz ur english is good! the way u write it down...anyway to answer ur guestion no, i havent used that. i didn't even know there was an app for the internet on ur home computer. u must be talking about for the laptop.
@ardoy0731 (6866)
• Philippines
1 Jul 12
It is really hard to have no internet for a day especially if you used to it everyday and need to do things that are base on internet. So far I don't have any internet connection problem and my monthly pay is quiet okay. I hope there will be no interruptions and problems might occur in the coming days.
@verolop29 (1096)
• United States
2 Jul 12
yeah ut does suck. but lucky for me im a patient person and when the internet goes down, i busy myslef with something else
• United States
30 Jun 12
I pay more than that, and it will be fast at first then goes slow rest of month. It makes me upset, and it can become very annoying. I wish the internet stuff would finally work the way it should.
@verolop29 (1096)
• United States
2 Jul 12
when it does that, do u call whoever ur internet service ppl? my husband calls them every day and every day they tell us the same thing. blah blahblah blah basicly they tell us that we have to wait 24 hours and they'll get a tech to come by but when he gets here, it suddenly turns right back on and the tech guy cant get a read on the problem unless the internet is unresponsive. so he's not paying the internet bill which total over 100$. but we have our cable and internet together. but cable is like 54 and so is the internet. so he told them that if he doesnt get credit for the whole month he is going to drop them and go to another company that is more reliable.
@joevanosa (303)
• Philippines
2 Jul 12
nah everyone has a problem with their INTERNET connection. one time, i went to the company to ask for assistance and for a refund because it took them for a week to be able to assist us. i hate it but i can not do anything.
• Philippines
2 Jul 12
Yeah, it really is frustrating when I can't connect to the internet even for a day. It gets into me like I am getting mad at the service provider. I don't know, but the impact that the internet have on me now is big. It seems not getting online even just once a day drives me nuts, except when I am out in vacation doing something or some activities that are really interesting. Most of the time, a simple rain will disrupt my internet. Oh well, I just sleep it out to contain my anger over such disruption in the internet service. Try doing that too next time.