My friend can't get the bereavement discount from Delta

United States
September 13, 2012 8:09pm CST
Actually, it was his fault not to pursue this matter before he board on the trip to his own country. Now, he tried to claim that bereavement discount from Delta airline, the ticketing assistant told him, it is too late, he should make that claim right before he took the trip. A month ago, my friend, he got the call from his brother in Vietnam, who told him that his mother was very sick. So, in hurry, he make a purchase an air ticket over $1700. On the trip, he heard someone told him about the benefit of bereavement discount, but it is too late now. I just wonder, why can't he make that claim, if he has all the proof, like the ticket number, and the hospital name, and the doctor notes.
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1 response
@911Ricki (13602)
• Canada
14 Sep 12
I agree with you if he has proof why not. He couldnt proove she was going to die before he got on the plane. Ive never heard of this before, and to me a loved one and seeing them before they die is more important than money. I would be emailing or phoning the head of Delta airlines.
1 person likes this