How to recover folders turned into files on windows 7

United States
October 1, 2012 8:07pm CST
I had some folders on my external hard drive and for some reason or another they have been turned into unknown files and I can't access them either. I've tried some type anti virus and it didn't do the job, any help?
1 response
@naveed00 (59)
25 Oct 12
try using kaspersky antivirus, if it doesn't help then you might have lost your files just get a new windows installed