We May Have Gotten Burned By The Professional Photographer

United States
October 31, 2012 5:26pm CST
Many mylotters are aware that I went to my 50th High School Reunion last June and it was wonderful, much better than expected. There was a professional photographer who took individual and group pictures. This is a company based in Colorado who "does" reunions. Well, sadly, we may have gotten ripped off. Most of us had our picture taken and paid $25 to receive what is called a memory book. Other persons bought additional items. There is a problem with our so called memory book. The symbol of our school was a lamp. The lamp was supposed to be in the background of every page. Instead a bulldog is in the background of every page. I do not know how this happened -- who was at fault but no one has yet receive the memory books. The photographers keep stalling us. The books were supposed to go out in September, then the end of October and now next week. I feel sad and disappointed. The organizers of the reunion are not keeping us updated. I have heard of persons having problems with professional photographers. One time I watched a court TV show on TV. The bride was suing her photographer because her wedding pictures were so bad. I have also heard of seniors getting ripped off. is this what happened to us? Have you or anyone you know ever had problems with professional photographers?
2 people like this
9 responses
• United States
31 Oct 12
I do not know anyone in particular who was ripped off by photographers, but I have seen it on tv, like you were talking about...many times. I hope this is not happening to you and whoever hired them got a good review about the company before hiring them. Talk to the organizers and don't let them put you off, it's their job to keep you informed. I hope this all works out for you and all is well. Maybe there is just a hold on some of the memory books because of the mistakes, so wait it out and see. Wishing you luck!
• United States
1 Nov 12
I have read about persons having problems with photographers. Usually it has to do with weddings and wedding pictures. One time, as I have said, I watched a situation on court TV about a bride suing a photographer because her wedding pictures came out so bad. I remember thinking that even if the woman got her money back, it was too late because the wedding was done and past. All the memory books are on hold, not just some. I had set up a reunion facebook page and it is still live. One of the organizers had posted once or twice about some problems with the memory books in September but it was not very clear how serious the problem was or is. I did not understand. I thought there were problems with someone's email and or individual pictures. I have no idea who hired this company. I have done a search. Their site says that they have done reunions for 50 years. There is no bad stuff out there about them but I also did not see any recommendations. It was a big job organizing the reunion. The organizers did a great job but I think that they bit off more than they could chew and they did have some conflicts between them. We were hoping to have another reunion in 5 years but now I wonder.
1 person likes this
• United States
1 Nov 12
Just hang in there yet and see what happens. There may just be reasons for this to be so late and they need to correct mistakes made. Can you still get in touch with the organizers and get some answers as to what the hold up is? Hopefully, all will work out and its just been delayed for a while. Lets hope for the best right now.
1 person likes this
• United States
1 Nov 12
One of the organizers posted on our reunion facebook page that she had been in touch with the other organizer and that there were many typos with emails as well as the problems with photographs. So it is a big job to edit and correct the mistakes but they are aiming at perfection. So it seems like any differences between the organizers have been worked out and it seems like everything is on the fast track. One of my responders to this discussion said that wedding pictures and albums take about three months. The reunion was held the last day of June so we are not that off schedule. I will continue to hope for the best. If we don't get them by the New Year, I will be less hopeful.
1 person likes this
@Paper_Doll (2375)
• Philippines
31 Oct 12
Hi boston, I would be really disappointed if this happened to me. Well, definitely, I would be very excited to see the photos and would truly expect them to come on the date given. And besides, you paid for this memory book. If this photographer would be always like this, I wonder if he could still get clients. I believe that no one would recommend his service and he would receive a lot of negative reviews. I have heard stories like this, which usually happens in weddings. And that would be very disappointing as you cannot really repeat the whole wedding ceremony in case the photos are not good. That is why they hired a professional photographer, it is because they wanted to keep good pictures of that very special day. My sister got married last January and was told by the photographer that it would take about 3 months before they could get the photo book. He was also the one who took the photos during the prenuptial photo session and the photos are really nice. They do not have any doubts that this photograph will do bad as it was all for free. He was actually a newbie and offered my sister his services for free so he could include them in his portfolio.
• United States
1 Nov 12
It is not just the $25 -- it's the memories. That's why it is called a memory book. I was looking forward to the pictures with the names and the emails so that I could keep in touch. It was a one day event. One Hundred Forty persons came from all over The Unites States. There was not a lot of time to spend with each and ever person. In fact, it was impossible. I was hoping to be able to re-connect using the memory book. I do not know who hired this company. I did a search. I found nothing negative about them but also nothing positive. Their website says that they have done reunions for 50 years or something like that and I believe that it is a family business. I have read nightmare stories about photographers but usually it has to do with weddings. And like you said, you can not re-do a wedding if the pictures are bad.
• Philippines
1 Nov 12
Yes, I do understand. Do they explain as to why it's been taking them too long to finish the memory book? Too many customers and too many works have to be done? As I believe that if they only have very few staff, it would really take about 3 months before they can finish it. But of course, since they have gave you guys a specific date of completion, they should really deliver on time.
1 person likes this
• United States
1 Nov 12
Well, since the reunion was the last day in June, maybe we are not that behind in schedule. I just heard from one of the organizers. She was in touch with the other organizer and there were problems with email addresses, etc. There were lots of corrections that needed to be made so maybe the situation is not as dire as I thought it might be.
• Philippines
2 Nov 12
When I attended our reunion back in December last year, the person who took the pictures was one of my batchmates. The pictures weren't professional but they were good enough. We couldn't afford a professional photographer then and found out that one of my batchmates was taking photography as a hobby so we settled for him instead. He said he had fun with it and wasn't asking for compensation so we figured he was the best person for the job.
1 person likes this
• United States
2 Nov 12
What is a batch mate? I brought my camera and took pictures. So did others. We have those pictures posted. The photographer was free, actually. We only paid when we purchased the memory books or other photos that the photographer took. No one was obligated to have their picture taken or to make any purchase. High School Reunions, apparently, are a big business. i did not realize that.
@jenny1015 (13389)
• Philippines
2 Nov 12
Luckily, I have been spared with such dilemma. I think you need to do something about the photographer if until by next week he could not produce your memory book. If he can't be able to provide you with it, demand for a refund.
1 person likes this
• United States
2 Nov 12
The two women who organized the reunion are working with the company that did the photography. I am going to trust their judgement. I will wait and see what happens.
@mzz663 (2775)
• United States
1 Nov 12
I have never personally had this happen to me, but I would really be disappointed and would probably demand my money back! I bet from everyone that was there, there were probably some really nice pictures taken and you could all put them together to make yourselves a really nice book and have it copied and printed somewhere like kinko's or another printer. Random photos are always better than posed ones, I think anyways! Maybe everyone should get together again, if possible and see who has what for pictures!
1 person likes this
• United States
2 Nov 12
We are all scattered all over the United States. This was the first time that most of us have gotten together since 1962 when we graduated. I did bring my camera and took some good pictures. They are posted but I did not take pictures of everyone. We might still get the memory books. I hope so. If we don't, I will wait and see what the other alumni do. The $25 is not as important to me as the memory books are.
@mariaperalta (19094)
• Mexico
1 Nov 12
I see this all over the place. I feel sorry for you guys. I hope you reported it to someone.
1 person likes this
• United States
1 Nov 12
The organizers of the event seem to be taking care of the issue. I will be so glad to get the memory book, if I ever do.
• Philippines
1 Nov 12
maybe you can just go ask for the soft copy of your taken pictures instead so you won't be having problems with those bulldogs which I believe are official watermarks from the photography facilitator hired by your event organizer.
1 person likes this
• United States
1 Nov 12
I think the event organizers requested the lamps but the photographer or his company made a mistake and used the bulldogs. I do not know all the details. I do not want just my picture. I want the memory book with everyone's picture and information.
@Sindelle (830)
• United States
1 Nov 12
My brother had a teacher who thought he could take good pictures in high school. Many of the students in his class felt pressured were just too lazy and hired him for senior photos. They all paid good money for some ugly photos. I know so many people since digital photographers and photo editing programs have become readily available who think they're great at taking pictures. How much did you pay this guy? If he doesn't pay up soon I'd try going after him one way or another. Did you pay with a credit or debit card? If you don't receive your photos I bet you could dispute the transaction.
1 person likes this
• United States
1 Nov 12
I paid $25 for my memory book. All memory books were $25 but persons bought other photos. They bought individual photos and group photos as well as souvenirs with their picture on it. You could buy magnets or Xmas decorations with your picture on it. So, I do not know how much the photographer and company made. There were 140 persons at the reunion. Some did not buy anything at all. I paid by check. Others paid with credit or debit cards or checks. We got proofs of the pictures os that we could pick the one we wanted to be included in the memory book. Mine came out goofy and that is how everyone else felt. I think that I will let the organizers deal with the issues. I hope that we do not have to deal with filing complaints or a lawsuit. One of the organizers is married to a retired attorney.
@capirani (1841)
• United States
1 Nov 12
No I do not know anyone who has had such problems, or any problems, with professional photographers. However, everything I have participated in that had professional photographers chose to use photographers that someone in the group organizing the event knew personally. Your username here seems to imply you are in Boston and if your reunion was also in Boston, I wonder why a Colorado photographer was chosen to begin with. However, either way, if no one knew the photographer or their references well, that could be a big part of the problem. I'm sorry there is such a difficulty with the memory books and the photos. If nobody yet has received their memory books, how is it that you know the background is wrong? If you know the names of the photography company, maybe you can do some research into their background to find out if this is a normal situation with them, or if this is a fluke and they are really trying to fix the problems. Although with it taking this long, depending on how many pages they have to fix, etc. it might be worth checking the Better Business Bureau and going from there.
• United States
1 Nov 12
Actually, I live in Central Texas but I am from Boston by birth and I still identify very strongly with my Boston background and New England heritage. I love New England and the people. The reunion was held just outside of Boston. I was really glad that there was a photographer. I never questioned that he was from Colorado until we had these problems. I have since wondered who hired a photographer from Colorado and why. I have no idea how the deal was made. Did the company contact one of the organizers or vice-versa? Why not a photographer from Boston? I don't know and I am not going to ask now. If we never get the reunion books, then I might ask. One of the organizers was sent proofs. There were a lot of typos such as with emails and she is spending a lot of time correcting this. She may have also been sent a proof of one of the pictures that will be in the memory book. However, one of the attendees got a individual group picture and the bulldog was in the background rather than our symbol which was a lamp. Besides the memory books, attendees could purchase individual pictures of themselves and others attending the reunion. The organizers did a wonderful job putting together the reunion. It's a big job. I will continue to put my trust in them and let them take necessary actions if we never get our reunion books. One's husband is a retired attorney. I have done a search of the company. They have a website that says they have been doing reunions for 50 years and that it is a family business. There are no complaints about this company but also no rave reviews.
1 person likes this
@capirani (1841)
• United States
1 Nov 12
So it sounds as though the reunion was put together by professional organizers rather than a committee from your class? I suppose that might be how they do it in larger cities. I am from a rural area and there are not really any type of companies that organize such events here. School alumni here organize their own reunions and generally use local photographers that someone knows personally. Thanks for the explanation. Even with a professional event organizing company, you would think they would choose a photographer locally to promote local business. I mean, did they have to pay travel and lodging expenses for this photographer? It just all sounds kind of strange to me. I hope you do get your promised memory books. It would be very disappointing if it doesn't work out.
1 person likes this
• United States
2 Nov 12
The reunion was organized by three alumni from our class with the help from other alumni. They are professional women who did a good job. They did not get any pay for what they did. I do not know who hired the photographer. I have no knowledge of the particulars. I had no reason to ask. I am taking a wait and see attitude about the memory books. Hopefully, it will all work out well.