An unexpected laugh

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Yesterday I got home and saw a letter from the IRS in my mail. Last month I was really annoyed to get a letter from them saying I owed taxes for 2011 due to deducting mortgage interest that they didn't have a 1099 for. That is because my 1099 was under the ex's social, and we had split the interest in half. So I sent the IRS a copy of the 1099 with a rather cranky explanation, and told them that the same thing had happened in 2012, so please don't send me a letter for that year also. When I opened the letter it had a payment coupon on it, and I went "oh crap", until I saw the coupon was blank. Standard form, I guess. I turned it over and looked at the back, and all it said was "we are sorry for any inconvenience we may have caused you." I burst out laughing. Not sure if that is standard operating procedure or what, but my cranky letter generated an apology.