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Q:Parcels shows the information "Not Found" A:As per tracking result powered by 17track.net, I'm very sorry to inform you that your item is still lack of tracking information right now. If you got a tracking result as "Not found" it's telling you that your tracking information is unavailable, it doesn't mean that we haven't been mailed your item. (Note: There may be a delay between scanning events and the availability of tracking information related to those scanning events. The tracking information may not appear online immediately. Normally it takes a few days after the item(s) have been sent for tracking details to be available from the shipping carrier.) Therefore, please hold on for a few more days and try to check your order some time later?