Things you need to know before you hire a home care agency
By Jacob Ethan
New Delhi, India
June 8, 2015 1:24am CST
There are a number of things that are to be taken care before choosing a home care agency. Apart from knowing the kind of services the agency offers, you also need to know that questions you need to ask them which will help you learn more about the home care agency. As a home care agency will have a caregiver who will take care of your elders whom you wish to be taken care of, it needs a lot of research as well as legwork. Before choosing an agency which provides senior home care, you need to be sure that you do not get lured by any false sense of security and you need to conduct your background checks thoroughly. Also check the experience as well as the expertise of the care taker. A care taker or a Home Care Assistance should not be taken as trained or trustworthy as he/she has come from a home care agency. As per a survey which was conducted by the society of American Geriatrics, it is estimated that about 55% from all the agencies perform a background check on their employees. This increases the risk of the care taker not being genuinely experienced. While we have a number of such agencies hare are also a number of homecare agencies which only recruit those who have a min experience and are qualified. They also conduct back ground checks during the time of appointment and also conduct timely checks in between during regular intervals. Some of the factors which are given importance while hiring a care taker by these agencies are as follows. - The minimum education levels are set and only those with such are accepted. - Most of them hire with a minimum experience of atleast 6 months to a year. - These agencies also hire for various positions based on the experience they have in that specific position and having a license or any certification is taken as an added advantage. Before you choose a homecare agency, do keep these tips in mind. - Do pay a visit to the agency before hiring them. - If the agency has a website, do check for the services they offer and also check for the user testimonials if any. - Check for the charges and also check about the care taker who would attend to your elders. - If possible check the documents of the care taker or check if the back ground verification has been done. - Check if they are insured and are bonded. - Also check of your elders can spend some time with the care taker to check their comfort levels. A home care agency needs to have customer satisfaction as their main motto. You need someone who can take care of your elders with love, attention and care and they also need to be clean and hygienic with loads of patience. So, you need to spend some time in doing your research as this helps you in choosing the right home care agency which suits all your needs.
AXIS HOMECARE offers home health aide & care assistance for individuals recuperating from illness, post-operative surgery, or for healthy, physically challenged adults