Went to get my glasses fixed this weekend

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I had posted about my glasses something being wrong with them. I thought I'd bring them back to where I bought them. I went in and just explained that I can't see out of them,if they could look at them. Well as soon as I brought this up 3 workers including the mananger came running at me screaming. Now I am not new to glasses nor shopping at this store (I've been a customer for 20 years). I said since they r efused to look at them I want to return them since you hae 30 days. They start screaming at me saying I couldn't. I stomped out and went to another town (same store), and the sales rep were disgusted how I was treated. They had the one who makes the glasses, he helped me out and was great. Now I have to wait to pick them up. I emailed head office to file a complaint with LensCrafters. They refused to look at them,nor return them and while screaming and belittling me. I paid $600 for those glasses and couldn't even see out of them.