Dropped him off for cremation

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I asked my Dad to drive me not only did my dad really like my rabbit, but he offered (without offering sort of speaking kept hinting). I took him over to my SIL vet she works at. I don't have $350 to cremate him. But least at her workplace they could do a payment plan, and I get more of an inside scoop (I know they wont say they did something or not do something). This is a small vet clinic and cheaper prices would of been $150. Well it was free for cremation, and I justpaid $30 for the paw print keepsake. I go in and a lady walked in behind me. Either she has never had an animal die or shes just rude. I had him in a towel, in a garbage bag, in a box, with a garbage bag on that (better be safe than sorry if one bag rips). This lady just staring making faces, I thought wow how rude can you be. I got the standard cedar box with his name. Plus, the clay print with his colourings of his fur with his name on it. I sent his stuff duckie with him it was his security stuff animal and apparently they will give it back so I thought this company is unbelieveable and I can't believe they will wash it and bring it back.