I can't pay my bill.

I still prefer to pay my bills by check, the old fashioned way.

Was the number on the back of your card one of the ones you called? I've found that I'm usually able to get a live person by calling that number rather than the one they give me on the website. If you have all the information, you might be able to make a payment online through your bank account's bill pay system. You usually need the full account number and the address the payments are sent to. Once you've added it, they electronically deliver the payment on the next business day in most cases that I've seen. If you're able to do that, I'd take the higher of the amounts (if you're not able to get a live person) and send it through online bill pay. And actually, if the online account is for the credit card, it should give you the amount right there on the home screen. All of our credit accounts do, along with our current card balances. You should be able to access statements and payment history there, too.

It can be really frustrating not being able to talk to someone. Hopefully, you're able to find a way to pay it.

I pay my bills online as well, as it it easier for me. I also have apps on mu phone, where I can pay through an app. That makes it easier too. I don't always have to go onto my computer to pay my bills. I know what you mean though, as I have got calls or made calls, where the person wasn't real, and if they were, I couldn't understand them, as theeir english wasn't to good. That is frustrating too, so I just decided to change things and do them online so I don't have to talk to robots or ones that I can't understand to well.

Maybe you can try tomorrow and then let us know

I am still dependent on my parents so never used a credit card for paying bills. But knew how to swipe it when gone for shopping.

We are lucky, we have banks with real people and not robots. Even the credit card companies have real people to reply to the phone calls.

I hate it when companies rely too much on the automated service, as like you said they have have no brains!!

I'm so sorry! That sounds awful. I've always asked for operator and have gotten through.

Stuff like this makes me want to tear my hair out. Some places seem to want to make it as hard as possible for you to pay them.

Is there a bank branch locally that you can go into to pay the bill?

Maybe the time is offline?

That is indeed crazy talking to robots. Is there no human being you can talk to in the bank that you have? The old style of paying cash is still the best for me.

I have trouble with anything technical. I need to interact with people. Having said that here too technology is taking over people. Everytime I go to the bank there is a new machine for some activity :)