Almost went to their office
By LK2018
@Letranknight2015 (51555)
Philippines
September 19, 2016 11:40pm CST
Last week Thursday, I went to the payment center and settle the overdue balance from our line and internet. In order to be certain that I won't get disconnected, I called the office and told the agent about the payment I made that day.
He promised that he will sent me a reference number via text message, but no message came. Not to mention it takes two days for the system to update.
But yesterday afternoon and this morning, Mom couldn't make an outgoing call and a operator reminding us to settle the bill, I got furious
An hour before I was about to change clothes I noticed the line is back again.
An hour before I was about to change clothes I noticed the line is back again.9 people like this
14 responses
@sunrisefan (28524)
• Philippines
20 Sep 16
Sometimes companies would want to disconnect because they want to make money from the re-connection fees like what I noticed from my neighbor who gets her water, electricity or cable TV connection disconnected because she often forgets to pay her bill on due date.
3 people like this
@Letranknight2015 (51555)
• Philippines
21 Sep 16
Hello @sunrisefan I don't want our utilities to get disconnected, most specially water and electricity.
2 people like this
@sunrisefan (28524)
• Philippines
21 Sep 16
@Letranknight2015 Yes, you don't want to be disconnected; it's them who wants you to be disconnected so that you'll have to pay a re-connection fee.
@ilocosboy (45157)
• Philippines
20 Sep 16
Sometimes the service of companies are so disappointing. All they wanted is for us to pay and don't mind our own satisfaction of their service.
2 people like this
@Letranknight2015 (51555)
• Philippines
20 Sep 16
Oh, they are so good at collecting fees, and when it comes to services they just act slow @ilocosboy
2 people like this
@ilocosboy (45157)
• Philippines
20 Sep 16
@Letranknight2015 I also experience this lousy service of them
1 person likes this
@davidalicea100 (3495)
• Merced, California
20 Sep 16
my internet company does that to waits till the last minute or acts like i never paid a bill
1 person likes this
@davidalicea100 (3495)
• Merced, California
21 Sep 16
@Letranknight2015 then they take amonth or more to credit you back what you paid
1 person likes this
@Letranknight2015 (51555)
• Philippines
21 Sep 16
@davidalicea100 I don't know i feel that's never going to happen
@Letranknight2015 (51555)
• Philippines
21 Sep 16
Hello @davidalicea100 Don't you just hate that most of the time, they make us pay the fee.
@Letranknight2015 (51555)
• Philippines
20 Sep 16
I actually sent a complain online through the account i have there @jstory07 and that's how it got settled somehow.
1 person likes this
@davidalicea100 (3495)
• Merced, California
20 Sep 16
@Letranknight2015 It happen with me with comcast xfinity
@Letranknight2015 (51555)
• Philippines
20 Sep 16
Well, at least it's okay now @magallon it's probably a bit better than other companies like pldt
1 person likes this
@Letranknight2015 (51555)
• Philippines
21 Sep 16
Well, not much but it did upset me because we paid early @shaggin
@Tina30219 (81549)
• Onaway, Michigan
21 Sep 16
Yeah I hate when things like this happens it really sucks. It happens with one of my boyfriends bills he pays as well and he gets really upset because they take forever to credit the payment once they receive it.
1 person likes this
@cherriefic (10400)
• Philippines
22 Sep 16
Service around here can really be annoying. Problem is, we dont have a lot of choices.
@Letranknight2015 (51555)
• Philippines
21 Sep 16
So, what did you do? @skysnap I hope it was settled peacefully.
@Letranknight2015 (51555)
• Philippines
21 Sep 16
Well, I don't want to be full horn on them since I know they could do something about it. but im glad I did fix before i could go there @sol_cee
@missjessicadawn (3286)
• United States
21 Sep 16
I'm glad you got it back on. Things like that can be so frustrating.
1 person likes this
@thelme55 (76489)
• Germany
21 Sep 16
@Letranknight2015 I am taking care of our bill well that we will not get disconnected because of forgetting to pay the bill here in he Philippines. It would not happen in Germany.
