No Rewards Yet!!!!

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Hello, fellow mylotters!! No, I'm NOT talking aboput getting rewarded from mylot, as mylot has always paid me! However, I haven't gotten 2-$5.00 Amazon credits. I use bing as my search engine and for every 5250 credits (searches) you can redeem for a $5.00 Amazon credit. Recently they switched to microsoft, and ever since then I've been having problems redeeming and getting my rewards. When they switched to microsoft, you had to have a phone number to get verification. I, of course didn't like that idea, but I used the hubby's phone number and then he would give me the code if he was at work. The code however, that they would give me was NOT a code to get my credit applied to my reward. When I redeemed my 5250 credits was on January 4th. I'm still trying to get it!! Then on the 11th, I got an email stating they got every thing straightened out, so within 24 hours I could redeem again!! (Luckily I had enough credits to redeem.) I was skeptical of redeeming again since I hadn't gotten my January 4th reward yet, I emailed the support this, but I redeemed another 5250 credits! This time when I redeemed there was no code that I got on our phone!! I got an email stating I would be rewarded within 24 hours!! That was on January 12th. It's now January 14th!!! Does anyone else get rewarded for bing/microsft searches? Are you having problems redeeming, even after contacting support? Good thing I haven't bought anything from their microsoft store!! ~Peace~ photo courtesy pixabay