Problem with Service Provider

Philippines
October 22, 2017 12:22am CST
It had been a month now since I have experienced problem with my internet connection. It's either slow or none at all especially at night. I have called my provider several times, following my requests for repair but still it's the same. My daughter had called some of her friends near our area asking if they are experiencing the same thing but they have said no. I have told the the technical department of my provider about why some in our neighborhood have connection and we have none. My payment is up to date sometimes I even pay in advance. They said, that they are having problems with some international cable systems and they have already scheduled maintenance activities and that was a week ago and also said, is still ongoing up to the present. My fellow mylotters, are you experiencing the same thing with your provider or you have a steady connection?
8 people like this
9 responses
@didinedhia (8475)
• Algeria
4 Mar 19
we have bad connection ! we have the sitties**tt connection in the world
3 people like this
• Philippines
4 Mar 19
Yes, sometimes we have to be patient calling them, following up for any progress with their connection.
• Algeria
4 Mar 19
@stanley777in my country its not about calling them or something it's like that , our connection is poor
1 person likes this
• Philippines
5 Mar 19
@didinedhia Oh I see, I guess we are in the same category, poor connection. Anyway, I just hope the new company which our government had approved for internet service will be much better than our current provider..
@Nevena83 (65287)
• Serbia
4 Mar 19
In my country the internet is very bad and we are constantly having problems with the providers.
2 people like this
• Philippines
18 Mar 19
@Nevena83 I think you should also try other providers and compare.their services so you can choose for the better.
@lady1993 (27225)
• Philippines
14 Mar 19
do you have a lot of options for the type of plan? the cheaper the plan, the slower the internet?
3 people like this
@Nevena83 (65287)
• Serbia
15 Mar 19
@lady1993 No, here's the internet always bad, because the signal is weak.
2 people like this
@allen0187 (58447)
• Philippines
23 Oct 17
Hope you get this sorted out.
2 people like this
• Philippines
2 Mar 19
I'm so sorry if it took me a long time to respond to your comment. Everything is settled now, thanks.
@lady1993 (27225)
• Philippines
14 Mar 19
fortunately, i have not experienced any problem this year.. but the year has just started.
2 people like this
• Philippines
18 Mar 19
yeah your right, we'll just wait and see.
1 person likes this
@Teep11 (7674)
• United States
22 Oct 17
Unfortunately there will be problems with all sorts of services. Hopefully all the issues will be rectified. My past experiences with service provides were up and down. We simply have to figure out the best approach when dealing with such issues.
2 people like this
• Philippines
2 Mar 19
I'm so sorry my friend for the late response. Everything is resolved now. Your right, problems do arise in all services, so we should deal with it the soonest possible.
@jstory07 (133739)
• Roseburg, Oregon
22 Oct 17
We have dish and we have had no problem with our internet.
2 people like this
• Philippines
2 Mar 19
Thanks for the comment and sorry for my late response. I have laid low for awhile but now I'm back. Yes, dish is more reliable. I have mine before in the countryside but now that I'm living in the city, I have chosen the lined network and it gave me a headache.
@hereandthere (45671)
• Philippines
22 Oct 17
it's unfair that you're the only one having those problems when your neighbors don't. who is your provider?
2 people like this
• Philippines
2 Mar 19
It's pldt, since I have a lined telephone for a long time with them I was convinced to apply on their cable.But It do gave me headache most of the time. It's already been resolved ever since that date. and had not been repeated as of now. Sorry for the late response.
@RebeccasFarm (84363)
• Wheat Ridge, Colorado
2 Mar 21
I am lucky where I live no problems with it I am sorry you do
1 person likes this
@cacay1 (83270)
• Cagayan De Oro, Philippines
23 Mar 20
We experienced no internet at home for straight five days and our provider is PARASAT. But when I loaded my wi fi Globe, it functions , therefore, there are providers that are not working well.I hope your internet is okay this time. We need updates hour by hour to get information about what is going on around the world especially in our country.
1 person likes this
• Philippines
23 Mar 20
My provider had already done their part fixing the problem but one must have a lot of patience giving them a call to follow-up our requests. Most of the time waiting in line to be connected to the qualified person because of too many callers.
@cacay1 (83270)
• Cagayan De Oro, Philippines
24 Mar 20
@stanley777 , I agree with you. I experienced the same one time. I waited almost three hours waiting for my turn to be entertained.