An online transaction that went wrong

new debit card
@mydanods (6513)
Nigeria
February 7, 2018 7:43am CST
Do you like dealing in cash rather than pay online? Afraid? E-transactions have come to stay. In the internet age we have come to be somewhat dependent on our credit and debit cards for online purchases, paying bills etc. It is all convenient. If you pay your bills online and realize that after your money was debited from the bank account the company says you hadn’t paid the bill, how would you feel? It happened to me. I had to pay twice. Thank God the bank said they would retrieve the transaction and prove that I had paid. I left feeling satisfied. What about you? How trustworthy do you think online transactions have become?
4 people like this
5 responses
@DianneN (246906)
• United States
8 Feb 18
Most of my bills are paid online, and I haven't had any problems. Glad you worked things out with your bank.
1 person likes this
@mydanods (6513)
• Nigeria
8 Feb 18
Things are not yet finalized with the bank. They have to investigate my claim. The information I submitted to them is pending, being tracked. They said 7 working days I could ask for the status of their findings. Arms crossed over here.
1 person likes this
@mydanods (6513)
• Nigeria
8 Feb 18
@DianneN Thanks. I hope so. I'm just a little fish they could suffocate at their will. Bankers!
1 person likes this
@DianneN (246906)
• United States
8 Feb 18
@mydanods I hope things work out for you. Prayers sent!
1 person likes this
@bunnybon7 (50973)
• Holiday, Florida
7 Feb 18
i have to pay all my bills online. so i keep a close watch. lucky i have a good bank that always straighten out any over charge etc. done it 3 times already for me.
1 person likes this
@bunnybon7 (50973)
• Holiday, Florida
9 Feb 18
@mydanods i hope you have a good bank over there as i do here
1 person likes this
@mydanods (6513)
• Nigeria
9 Feb 18
@bunnybon7 I hope so. Let me see how this issue will turn out.
1 person likes this
@mydanods (6513)
• Nigeria
8 Feb 18
Then I am not alone. This is my first time. Will see how the bank succeeds in getting back my money. 7 days they said.
1 person likes this
@wongchoiyee (7413)
• Malaysia
11 Apr 18
No, I don't do online transactions like you said you have to pay twice, I rather go to the bank and do it. This is a good topic to discuss about.
@just4him (306386)
• Green Bay, Wisconsin
7 Feb 18
I've been doing online transactions for a couple years now, and find it safe. I've never had any trouble with it.
1 person likes this
@mydanods (6513)
• Nigeria
7 Feb 18
That's good to hear. But have you had goofs like I did yesterday
1 person likes this
@just4him (306386)
• Green Bay, Wisconsin
7 Feb 18
@mydanods Not yet.
@redurnet (1799)
• United Kingdom
7 Feb 18
That is not a nice thing to happen to you. I'm glad that ultimately you didn't have to pay twice. I had an experience when paying for a service where the website led me to a broken page. I got no email confirmation that the payment had gone through so I paid again. It's annoying and hopefully digital services will improve in the future.
1 person likes this
@mydanods (6513)
• Nigeria
7 Feb 18
That's what we pray for.