Who are you?

@mom210 (9036)
United States
June 12, 2018 6:48pm CST
Sometimes I feel the need to vent and I guess this is one of those times. So please forgive me. So most of the time I do not answer the phone unless it is a number I recognize. Well, I was waiting on a doctors office to call and they have many numbers, so I found myself answering the phone today. Back when I was growing up, we were taught how to make a phone call. I guess even though we are on or phones more these days, we have not learned proper etiquette in business calling. I was taught to identify myself first "Hello this Kimberley from Jerry's Rib Shack" May I speak with Fred Please?" I cannot even tell you how many calls I got today when I had to ask "Who IS this? where are you from? What do you want? .........and ended up saying, You are annoying me, "........Click I am going back to not answering again. Did I say I just love caller ID?? Do you find this to be true when you answer the phone. I find it really rude. Do you identify yourself when calling from a business? Love the Pixabay picture you just do not see phone booths anymore, thought it looked nice.
21 people like this
22 responses
@Juliaacv (48447)
• Canada
13 Jun 18
I have to agree with you. Caller ID drives me crazy too. We have a lot of people at work, and we all have a phone on our desk. What kills me......here goes my rant......is when someone calls and says "you called me" and I'm the receptionist and I'm supposed to know who they are and who called them. I quite often ask them to check their messages and call back with the name of the person who called them. Rant over. Otherwise I use complete and total phone manners just like you describe.
3 people like this
@Juliaacv (48447)
• Canada
13 Jun 18
@mom210 People just call and state that they are calling me back, now when I answer the phone with the company name, that should be apparent that there is more then just myself there. People just can't slow down enough to listen to their voicemail.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
@Juliaacv Seems like they would know to have that person's name for you. only take a minute to listen to the message somebody bothered to leave them.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
@Juliaacv We are in such "it's all about me" times now days it is really annoying. Most people seem to think the world revolves around them. They think they are way more important than they really are.
1 person likes this
@Starmaiden (9311)
• Canada
13 Jun 18
What I find most annoying are the audio calls. It's never a real person on the line.
2 people like this
@bagarad (14283)
• Paso Robles, California
13 Jun 18
An sometimes you don't even know it because they ask to speak to _____ and pause like a person would until you confirm who is answering the phone. It's only when I try to say something else like "I'm not interested" that you realize you're talking to a robocall.
2 people like this
@mom210 (9036)
• United States
13 Jun 18
@Starmaiden those are awful, it is bad enough when a person does it, but I feel like when a robot does it, it is because a human could not be bothered to bother me. What does that put me in the rankings?
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
@bagarad yes, then I feel like a real dingbat because here I am talking to a robot ugh. I love when they say press 1 to talk to a person too, wonder how many people press one, has that button ever been used???
2 people like this
@toniganzon (72285)
• Philippines
13 Jun 18
Thank goodness for caller ID indeed. I do introduce myself when it's a business call.
1 person likes this
@toniganzon (72285)
• Philippines
14 Jun 18
@mom210 I've been called a dude many times by Indian members here in mylot. The young ones especially. I guess those people didn't really know what a dude means. So I actually replied, I'm not a dude, I'm a dudette! And they still didn't get it.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
Good job, I had a caller the other day that called me Mr. I got a little irritated by that one too, never been called a dude in all my years. @toniganzon
1 person likes this
@mom210 (9036)
• United States
14 Jun 18
@toniganzon some people are just thick that is for sure.
1 person likes this
@PatZAnthony (14752)
• Charlotte, North Carolina
13 Jun 18
When calling from a business or about business or about pleasure, the first thing I do is identify myself. We were taught this is just the standard way to do things, isn't it?
2 people like this
@bagarad (14283)
• Paso Robles, California
13 Jun 18
It is if you aren't making cold calls and wanting to catch someone unaware who wouldn't answer if they knew who you really were.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
@PatZAnthony Yes it is, it is good manners and might prevent some hang ups as well. IT is nice to take out the guess work of who I am dealing with too.
@LadyDuck (458192)
• Switzerland
13 Jun 18
When I call I always identify myself, no matter if I make personal calls or professional calls. It is very rude to call and to ask "who is it?". When it happens I reply "who are you? I am not the one who called.".
2 people like this
@LadyDuck (458192)
• Switzerland
13 Jun 18
@mom210 I never give my name to those who ask, if they call me they should know.
2 people like this
@mom210 (9036)
• United States
14 Jun 18
@LadyDuck You are so right. I don't either
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
I have been know to give them a lesson and say, "when you call my house you need to identify yourself. Am I suppose to recognize your voice? I don't even know you."
1 person likes this
@Morleyhunt (21737)
• Canada
13 Jun 18
When I had my business I always began a call with these words.....Good morning, this is Morley Hunt calling from....the name of my business....
2 people like this
@bagarad (14283)
• Paso Robles, California
13 Jun 18
I did the same when I was in business.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
@Morleyhunt That is the correct way to do a call, it is so much more professional.
@mom210 (9036)
• United States
13 Jun 18
@bagarad That is how I was trained to do a call, one reason they told us was you do not want to be a female asking the wife to talk to her husband. It is just professional to tell them where you are from.
@AmbiePam (85497)
• United States
24 Jun 18
Wow. That's pretty rude of them.
1 person likes this
@mom210 (9036)
• United States
24 Jun 18
Very true.
@popciclecold (35102)
• United States
18 Jun 18
When I get calls, and they want to know who is this, I just hang up.
1 person likes this
@mom210 (9036)
• United States
20 Jun 18
That is a good plan, they should know who they are calling
@bagarad (14283)
• Paso Robles, California
13 Jun 18
I don't answer the phone unless I know the caller or am expecting a call. Sometimes caller ID fails me and I didn't answer an international call that only had a number. Turned out to be my husband's cousin from Croatia. So he called her back. Sometimes my doctors call and their offices don't have caller ID. You'd think they would. I used to love having a phone when the only calls you got were from friends. Now I almost wish I didn't have a phone at all except to use for emergencies.
1 person likes this
@bagarad (14283)
• Paso Robles, California
18 Jun 18
@mom210 What I really hate are the scam calls that won't let you hang up or delete the message until you've listened to the whole thing. I got an IRS scam call a couple of days ago while I was trying to listen to a radio show in the same room. I could not get the recorded message, which I knew was a scam, to shut up so I could hear my program. Grrr!
1 person likes this
@mom210 (9036)
• United States
18 Jun 18
@bagarad I have gotten those and yes they are really long and seem to go on forever.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
I feel the same way, I would throw it out the window if I could. A lot of times it is simply an annoyance more than anything else. @bagarad
1 person likes this
@DianneN (246838)
• United States
14 Jun 18
When I make business or personal calls I always identify myself, caller ID or not. Those computerized calls really irk me!!!! I've seen those wonderful phone booths in London and actually made a call from one in Scotland. Then I used hand sanitizer. Lol!
1 person likes this
@mom210 (9036)
• United States
14 Jun 18
That is one place I do want to visit, I hear it is sooo pretty.
1 person likes this
@DianneN (246838)
• United States
15 Jun 18
@mom210 It is truly awesome! You need to tour the entire country. I hope you get there someday.
1 person likes this
@just4him (306255)
• Green Bay, Wisconsin
18 Jun 18
I always answer the phone without looking at caller i.D. and always hung up on the person.
1 person likes this
@mom210 (9036)
• United States
20 Jun 18
That works too, Sooner or later they should get the message.
1 person likes this
@Deepizzaguy (94552)
• Lake Charles, Louisiana
13 Jun 18
What really bothers me is when someone calls this home and the scam artist claims to be from the I R S to collect money that does not belong to them.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
That is a whole new level of sliminess, we are all terrified of the IRS anyway, I hope they have never collected but know they have. @Deepizzaguy
1 person likes this
@Deepizzaguy (94552)
• Lake Charles, Louisiana
14 Jun 18
@mom210 The IRS website says that their agents never call anyone on the phone to get the money we owe them. They use snail mail.
1 person likes this
@mlgen1037 (29886)
• Manila, Philippines
13 Jun 18
Hi Kimberley. That is just true. We have lost our sense of courtesy or politeness, which is sad. But you cant help it sometimes.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
We all get a little wrapped up in ourselves it is true, but seems like they should be on top of it when they are working. @mlgen1037
1 person likes this
@mlgen1037 (29886)
• Manila, Philippines
13 Jun 18
@mom210 I agree. For sure, they should. Professionalism still matters.
@Jessabuma (31700)
• Baguio, Philippines
13 Jun 18
Yes, when it is business call , I always identify myself.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
Good job, it is so much more professional. @Jessabuma
1 person likes this
@Jessabuma (31700)
• Baguio, Philippines
13 Jun 18
1 person likes this
@Jessabuma (31700)
• Baguio, Philippines
13 Jun 18
@kepweng no I don't have.
1 person likes this
@GardenGerty (157555)
• United States
13 Jun 18
I do not call from a business, but I do tend to identify myself when I make a call.
1 person likes this
@mom210 (9036)
• United States
14 Jun 18
I always do as well, you cannot rely on people to remember your voice even in personal calls. Well, except my hubby, he'd better recognize my voice!
@BelleStarr (61047)
• United States
16 Jun 18
That is an English phone booth, they are getting pretty rare. I always identify myself no matter when I call.
1 person likes this
@mom210 (9036)
• United States
20 Jun 18
Me too, I thought it was just common courtesy.
1 person likes this
@PainsOnSlate (21854)
• Canada
18 Jun 18
I don't have caller ID so I have to answer the phone. Usually it is friends or business calls. We used to have a block on telemarkers but it was removed. I miss it. I do listen the first few words and if it is a telemarketer I just hang up without saying a word.
1 person likes this
@mom210 (9036)
• United States
18 Jun 18
I find it amazing that they are still around in this day and age, I mean who doesn't hang up on them?
@JudyEv (325809)
• Rockingham, Australia
13 Jun 18
Phone etiquette seems to have gone by the board nowadays along with many other etiquettes.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
@JudyEv You have got that soooo right. Excuse me, sorry, and a simple THANK YOU, is a biggie that has left the building.
1 person likes this
@Plethos (13560)
• United States
13 Jun 18
if i dont recognize the number, i wont pickup, leave a voice message.
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
I usually do that but sometimes it gets old trying to play phone tag with the doctors office. @Plethos
1 person likes this
@sw8sincere (5204)
• Philippines
13 Jun 18
I always identify myself when i make phone calls
1 person likes this
@mom210 (9036)
• United States
13 Jun 18
Thank you, most of us really appreciate that. @sw8sincere