The KFC must not have much help

@LeaPea2417 (36442)
Toccoa, Georgia
June 15, 2018 9:40am CST
My son went to the local Kentucky Fried Chicken the other day. He went at noon. He said the drive through was real long due to it being the lunch hour. So, he thought it would take less time by going in. He said that didn't help, that he waited 15 minutes before any worker would take his order. Then when he ordered "fried chicken strips", he went to sit down to wait and the girl came out and told him they had no chicken strips cooked yet, that they were still frozen solid. She asked him if he would like chicken thighs and drumsticks that were already made. He said "fine". After waiting for as long as he did and being hungry for lunch, he accepted what they had prepared. He said he has never had that poor of service in any fast food restaurant he has gone to. He was surprised. That surprises me too, that they would not have a main type of their chicken fried , that lots of people like to buy , right at noon , when lots of people and workers are out and about getting lunch out. They must really be lacking of help.
13 people like this
17 responses
@rakski (112925)
• Philippines
15 Jun 18
KFC here too in our country. They claimed most of their staff are sick. It is not acceptable reason I think. They can always ask other staff to fill in especially when the branch is located in a big mall
2 people like this
@rakski (112925)
• Philippines
15 Jun 18
@mlgen1037 If only my son does not like KFC. They really have poor management system.
2 people like this
@mlgen1037 (29886)
• Manila, Philippines
16 Jun 18
@rakski They do and until now they do not do anything about it.
1 person likes this
@mlgen1037 (29886)
• Manila, Philippines
15 Jun 18
I agree with you, Rakski. Poor management.
2 people like this
• Defuniak Springs, Florida
15 Jun 18
Chicken strips isn't there main seller. The kfc here is always hiring.
2 people like this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I am thinking there is a big turn over rate of workers.
• Defuniak Springs, Florida
16 Jun 18
@LeaPea2417 there is. Nobody wants to work anymore
1 person likes this
@AmbiePam (85496)
• United States
15 Jun 18
I haven't ever been really impressed by KFC. And knowing they are frozen and not freshly cooked kind of dampens the appetite.
1 person likes this
@AmbiePam (85496)
• United States
16 Jun 18
@LeaPea2417 Yes, me too, when I was probably about eight. I think my tolerance for grease has waned over the years.
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
When I was younger, I liked it a lot.
1 person likes this
@celticeagle (159058)
• Boise, Idaho
15 Jun 18
We only have one KFC here. It's clear across town. Used to have one just up the street. They moved out about two years ago. I miss them.
1 person likes this
@celticeagle (159058)
• Boise, Idaho
16 Jun 18
@LeaPea2417 .....I do too. They used to have a parfait dessert that was good too.
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I do like their fried chicken.
1 person likes this
@JohnRoberts (109857)
• Los Angeles, California
15 Jun 18
That does not sound like a smoothly run operation.
2 people like this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I agree.
1 person likes this
• Peoria, Arizona
15 Jun 18
Oof, that isn't good. I haven't been to a KFC in ages, but I never heard of one having that poor of service.
2 people like this
@louievill (28851)
• Philippines
15 Jun 18
Me and my family was once served rice ( they serve rice here) that was hard and not well cooked, we returned it and instead of re-ordering I went out and bought take out rice in another local brand fast food and brought it inside kfc, yes it was lunch time rush and my family was starving
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
Interesting.
1 person likes this
@amadeo (111948)
• United States
15 Jun 18
I never have been to KFC any good?
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
Yes it is good. I have eaten there is in the past where the food is very good.
@wolfgirl569 (95189)
• Marion, Ohio
15 Jun 18
He should not have had to wait that long to order. I would possibly give a call to headquarters and politely explain what happened. It may help.
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I will mention that to him.
1 person likes this
@DianneN (246834)
• United States
16 Jun 18
That is ridiculous. The manager doesn't seem capable of running his business well.
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I agree.
1 person likes this
• India
15 Jun 18
It's something not expected by such a big restaurant chain.
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I agree.
@peachpurple (13884)
• Malaysia
15 Jun 18
It happens often here in Malaysia too. You don't get what you ordered because the food is still frozen and they are lazy to defroze them.
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
Not good help and poor management is a world problem it seems.
@rubyriaz007 (4188)
• India
16 Jun 18
The kfc outlet in my area is good,they give good service,they take orders quickly and brings it quickly,
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I am glad to know that.
@porwest (78761)
• United States
15 Jun 18
Either they were having a really poor day or just have very poor management. Either way, I would have been disgusted.
1 person likes this
@LeaPea2417 (36442)
• Toccoa, Georgia
16 Jun 18
I agree, he was really shocked by it.
1 person likes this
@popciclecold (35103)
• United States
16 Jun 18
That's how it is now, we have had that to happen to us, hate that for your son.
1 person likes this
@Icydoll (36717)
• India
15 Jun 18
That's really unexpected in such a big restaurant this type of poor..service
1 person likes this
@mlgen1037 (29886)
• Manila, Philippines
15 Jun 18
Hi Anne. We have that here too. Since they are understaff, they have to do a lot of things at the same time. I feel though for the employees but I think they shouls not compromise service too.
1 person likes this